Ivan Dela Cruz

• Ensuring safety of everyone.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Support team members with their needs for optimizing workflows.
• Collaborated with training team lead to plan and execute proper training with new on-boarding team members to meet the specific needs of the line.

• Repaired and performed quality check of products to meet established specifications.
• Mastered operations in every area of our line and directed overall production effectively in absence of team lead or any other co-worker.
• Great knowledge of technical applications that used on our/my daily operations as a service associate.

Ensured compliance with safety guidelines and utilized appropriate PPE in designated areas.

Set up and operated production machinery according to company's specific standard and protocols.

Trained new team members with effective and safe procedures.

Provided exceptional service and rapport.

Trained new employees to perform duties.

Executed customer needs assessments within designated areas, ensuring effective task prioritization during peak hours.