Ivan Dozal

Davidson Group

03.2017 - Current

Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.

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