Ivan García
Napa,CA
Summary
Dynamic and detail-oriented professional with experience at Ad Hoc, excelling in time management and clear communication. Proven track record of enhancing customer satisfaction through efficient table resets and proactive service. Skilled in cleaning and sanitizing, contributing to a pristine dining environment while supporting team success during peak hours.
Overview
2027
2027
years of professional experience
Work History
Busser
Ad Hoc
2024 - Current
- Executed thorough cleaning and systematic organization of dining areas.
- Supported servers by efficiently clearing tables and resetting for incoming guests.
- Facilitated efficient dish delivery between kitchen and dining room to enhance service flow.
- Oversaw inventory management of utensils and supplies to ensure operational readiness.
Server
North Block
2021 - 2023
- Provided exceptional customer service by anticipating needs and addressing inquiries promptly.
- Assisted in menu knowledge development to enhance guest dining experiences and recommendations.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health standards.
- Collaborated with kitchen staff to expedite order delivery during peak hours efficiently.
Busser
Torc Restaurant
2019 - 2021
- Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness of dining areas, ensuring a welcoming environment for patrons.
- Supported team members in resetting tables efficiently between courses to optimize service flow.
- Collaborated with kitchen staff to restock supplies, ensuring smooth operations during peak hours.
Wine Assistance Director
Auberge Du Soleil
2011 - 2019
- Led strategic planning initiatives to enhance guest experience and operational efficiency.
- Developed and implemented training programs for staff to improve service quality and team performance.
- Oversaw budget management, ensuring alignment with organizational goals and maximizing resource allocation.
- Analyzed market trends to inform menu development and promotional strategies, driving increased customer engagement.
Busser
Press Restaurant
2011 - 2013
- Cleaned and organized dining areas to enhance guest experience and maintain hygiene standards.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Supported kitchen staff by delivering dishes efficiently between the kitchen and dining room.
- Monitored inventory levels of utensils and supplies, ensuring readiness for service.
Busser
Bistro Jeanty
2008 - 2010
- Engaged with customers to provide assistance, enhancing overall dining satisfaction.
- Collaborated with team members to streamline workflows during busy service periods.
- Implemented cleaning protocols that improved turnaround time between seatings.
- Trained new bussers on proper procedures and restaurant policies to ensure consistency in service quality.
Education
Computer And Information Systems
Napa Valley College
Napa, CASkills
Time management
Attention to detail
Clear communication
Cleaning and sanitizing
Food running
Guest relations
Inventory management
Server support
Food safety
Proper glassware handling
Turning tables
Interpersonal relations
Beverage service
Table reset
Restaurant industry expertise
Customer service
Flexible schedule
Guest service
Customer relations
Languages
Spanish
Native or Bilingual
Timeline
Busser
Ad Hoc
2024 - Current
Server
North Block
2021 - 2023
Busser
Torc Restaurant
2019 - 2021
Wine Assistance Director
Auberge Du Soleil
2011 - 2019
Busser
Press Restaurant
2011 - 2013
Busser
Bistro Jeanty
2008 - 2010
Computer And Information Systems
Napa Valley College