Ivan Gonzalez
Dallas,Tx
Summary
Dynamic business owner with a proven track record at Sercon Contracting LLC, excelling in project management and customer relations. Expert in developing strategic business plans and enhancing service delivery, resulting in increased client satisfaction. Skilled in budget control and negotiation, driving operational efficiency and growth. Professional with experience in business leadership and management, prepared for this role. Strong focus on team collaboration and achieving results. Skilled in strategic planning, financial oversight, and operational efficiency. Reliable and adaptable to changing needs, ensuring consistent performance and growth.
Overview
10
10
years of professional experience
Work History
Business Owner
Sercon Contracting LLC
03.2024 - Current
- Developed business plans to outline operational strategies and growth objectives.
- Researched market trends to identify opportunities for product offerings and customer engagement.
- Established vendor relationships to ensure quality supply chain management and cost efficiency.
- Implemented customer feedback systems to enhance service delivery and client satisfaction.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Developed marketing strategies to enhance brand visibility and attract new clients.
Project Manager
Morales Roofers
01.2021 - 03.2024
- Coordinated project timelines, ensuring timely completion of deliverables and adherence to client expectations.
- Developed and maintained project documentation, streamlining communication among team members and stakeholders.
- Managed resource allocation, optimizing team performance through effective task assignment and prioritization.
- Facilitated regular status meetings, promoting transparency and collaboration across cross-functional teams.
- Utilized project management software for tracking progress, enhancing overall project visibility and accountability.
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
Warehouse Worker
Global Oem Parts
06.2018 - 12.2020
- Operated forklifts and pallet jacks to efficiently transport materials throughout warehouse.
- Managed inventory control processes, ensuring accurate tracking of stock levels.
- Trained new employees on safety protocols and operational procedures.
- Oversaw daily shipping and receiving operations, enhancing workflow efficiency.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Managed warehouse operations and verified proper shipment procedures.
Cashier
Walmart
03.2016 - 06.2018
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, ensuring satisfaction and resolving inquiries promptly.
- Maintained accurate cash drawer, balancing at end of shifts to prevent discrepancies.
- Assisted in training new cashiers on operational procedures and company policies.
- Collaborated with team members to improve checkout efficiency and reduce wait times.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
South Garland High School
Garland, TX05.2020
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Work Planning and Prioritization
- Project management
- Business development
- Budget control
- Bookkeeping
- Accounting management
- Negotiation and persuasion
- Quality assurance
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Business Owner
Sercon Contracting LLC
03.2024 - Current
Project Manager
Morales Roofers
01.2021 - 03.2024
Warehouse Worker
Global Oem Parts
06.2018 - 12.2020
Cashier
Walmart
03.2016 - 06.2018
High School Diploma -
South Garland High School
Similar Profiles
Aldo SousaAldo Sousa
Heavy Equipment Operator at Sercon ConstructionHeavy Equipment Operator at Sercon Construction
Chadwick PoulsenChadwick Poulsen
Refrigeration and Air Conditioning Technician at Sercon RefrigerationRefrigeration and Air Conditioning Technician at Sercon Refrigeration
Ali Murad Al BalooshiAli Murad Al Balooshi
HR / Admin Officer Cum Public Relations Officer at Ghantoot Offshore Marine Industries LLC / Lagash Contracting Company LLCHR / Admin Officer Cum Public Relations Officer at Ghantoot Offshore Marine Industries LLC / Lagash Contracting Company LLC
Julia KidderJulia Kidder
Mathematics Department Chair at Parish Episcopal SchoolMathematics Department Chair at Parish Episcopal School
TROY RICH JRTROY RICH JR
Senior Project Manager / Director of Construction at DevCol GroupSenior Project Manager / Director of Construction at DevCol Group