Summary
Overview
Work History
Education
Skills
Certification
Volunteering
Languages
Timeline
Generic

Ivan Hermiz

Sterling Heights,MI

Summary

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Supervisor

Sam's Club
07.2001 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, and resolved issues.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Interviewed, hired and trained new employees for production positions.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.

Education

Bachelor of Science - Biology

Oakland University
Rochester, MI
06.2009

Skills

  • Priority management
  • Operations management
  • Team Building
  • Staff Management
  • Inventory oversight
  • Training and mentoring
  • Excellent Communication
  • Decision Making
  • Flexible and Adaptable
  • Computer Repair
  • Data Entry
  • File Transfer
  • Attention to Detail
  • Hardware Installation
  • Microsoft Office

Certification

Certified in BLS

Stand-up Forklift Certified

Volunteering

  • Shadowed Dr. Barry Lewis, Cardiologist at Henry Ford West Bloomfield, MI from May, 2017 - July, 2017. Observed Clinic, Catheterization Lab and Cardioversion.
  • Shadowed Dr. Syed Ahsan, Vascular Surgeon at Henry Ford West Bloomfield, MI from May, 2017 - July, 2017. Observed Clinic, Sclerotherpay and Endovenous Ablations.
  • Parish Council Board Member, Sacred Heart Chaldean Catholic Church, Warren, MI

Languages

Arabic
Native or Bilingual

Timeline

Supervisor

Sam's Club
07.2001 - Current

Bachelor of Science - Biology

Oakland University

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Ivan Hermiz