Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ivan J. Williams

Aubrey,Texas

Overview

3
3
years of professional experience
2
2

Certifications

Work History

Floor Supervisor

KROGER
10.2024 - Current
  • Ensured adherence to safety and quality standards through supervision of daily operations.
  • Conducted training and mentoring for new team members regarding store policies and procedures.
  • Managed timely restocking of products by monitoring inventory levels on the front end.
  • Enhanced customer service efficiency by implementing key process improvements.
  • Checking customers out as needed

Assistant Manager

Domino’s Pizza
12.2023 - 10.2025
  • Demonstrated excellent customer service skills in a fast-paced environment.
  • Led a staff of seven, ensuring efficient operations and teamwork.
  • Handled store opening and closing procedures to maintain security and organization.
  • Managed stocking and inventory processes to optimize product availability.
  • Executed cleaning and packaging tasks to uphold hygiene standards.
  • Performed food preparation and serving duties while adhering to safety protocols.
  • Processed transactions as cashier, maintaining accuracy and efficiency in handling payments.

Shift Leader

Cauldron Ice Cream
03.2023 - 12.2023
  • Supervised daily operations to ensure efficient workflow and adherence to safety standards.
  • Trained and mentored new team members on operational procedures and best practices.
  • Coordinated shift schedules to optimize staffing levels and meet business needs.
  • Implemented process improvements that enhanced service delivery and customer satisfaction.
  • Resolved customer complaints promptly, maintaining high service quality and satisfaction rates.
  • Monitored inventory levels, ensuring accurate stock management and timely replenishment.
  • Collaborated with management to establish operational goals aligned with company objectives.

Education

Associate of Business Management -

Strayer University
06.2024

Associate of Science -

Hebron High School
12.2022

Skills

  • Cash handling expertise
  • Food preparation skills
  • Inventory control
  • Store management duties
  • Leadership of staff members
  • Order management and corrections
  • Customer satisfaction focus
  • Problem-solving capabilities
  • Sanitation standards adherence
  • Multi-tasking proficiency
  • Fast-paced environment readiness
  • Team collaboration

Certification

  • OSHA 30 1/2021-Current
  • Managers Food Handler Certification January 2024 - current

Timeline

Floor Supervisor

KROGER
10.2024 - Current

Assistant Manager

Domino’s Pizza
12.2023 - 10.2025

Shift Leader

Cauldron Ice Cream
03.2023 - 12.2023

Associate of Business Management -

Strayer University

Associate of Science -

Hebron High School
Ivan J. Williams