Ivan J. Williams
Aubrey,Texas
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Floor Supervisor
KROGER
10.2024 - Current
- Ensured adherence to safety and quality standards through supervision of daily operations.
- Conducted training and mentoring for new team members regarding store policies and procedures.
- Managed timely restocking of products by monitoring inventory levels on the front end.
- Enhanced customer service efficiency by implementing key process improvements.
- Checking customers out as needed
Assistant Manager
Domino’s Pizza
12.2023 - 10.2025
- Demonstrated excellent customer service skills in a fast-paced environment.
- Led a staff of seven, ensuring efficient operations and teamwork.
- Handled store opening and closing procedures to maintain security and organization.
- Managed stocking and inventory processes to optimize product availability.
- Executed cleaning and packaging tasks to uphold hygiene standards.
- Performed food preparation and serving duties while adhering to safety protocols.
- Processed transactions as cashier, maintaining accuracy and efficiency in handling payments.
Shift Leader
Cauldron Ice Cream
03.2023 - 12.2023
- Supervised daily operations to ensure efficient workflow and adherence to safety standards.
- Trained and mentored new team members on operational procedures and best practices.
- Coordinated shift schedules to optimize staffing levels and meet business needs.
- Implemented process improvements that enhanced service delivery and customer satisfaction.
- Resolved customer complaints promptly, maintaining high service quality and satisfaction rates.
- Monitored inventory levels, ensuring accurate stock management and timely replenishment.
- Collaborated with management to establish operational goals aligned with company objectives.
Education
Associate of Business Management -
Strayer University
06.2024
Associate of Science -
Hebron High School
12.2022
Skills
- Cash handling expertise
- Food preparation skills
- Inventory control
- Store management duties
- Leadership of staff members
- Order management and corrections
- Customer satisfaction focus
- Problem-solving capabilities
- Sanitation standards adherence
- Multi-tasking proficiency
- Fast-paced environment readiness
- Team collaboration
Certification
- OSHA 30 1/2021-Current
- Managers Food Handler Certification January 2024 - current
Timeline
Floor Supervisor
KROGER
10.2024 - Current
Assistant Manager
Domino’s Pizza
12.2023 - 10.2025
Shift Leader
Cauldron Ice Cream
03.2023 - 12.2023
Associate of Business Management -
Strayer University
Associate of Science -
Hebron High School