IVAN LANTAN
Edgewood,TX
Summary
Hardworking and passionate professional leader looking to excel in the public sector and further expand on current education within the social services field. Highly disciplined and reliable with more than fourteen years of experience and achievements, including the Combat Action Badge, six Army Commendation Medals and eight Army Meritorious Achievement Awards. Ambitious and focused job seeker with over 6 years of leadership experience. Eager to secure a position in social services and a position that offers the chance at leveraging problem solving skills and to meet dynamic mission needs quickly and efficiently through public service while providing back to the Veteran community.
Overview
19
19
years of professional experience
Work History
Tax Collector Auto & Tax
Kaufman County
07.2022 - Current
- Facilitated communication between taxpayers/county residents and the agency by providing clear explanations of tax and vehicle policies, regulations, and requirements.
- Collaborated with legal team to enforce tax liens, resulting in the recovery of unpaid taxes.
- Maintained balanced cash drawers, ensuring accurate accounting at the end of each shift.
- Enhanced state compliance by accurately reviewing and processing client vehicle and property taxes.
- Contributed to a positive work environment through effective teamwork and proactive participation in staff meetings and trainings.
- Ensured data integrity within the department''s database system through diligent maintenance and updating residents information as needed.
- Managed county residents inquiries with professionalism and knowledge, resolving issues promptly and accurately.
- Safeguarded sensitive taxpayer information through strict adherence to data security protocols within the department''s record-keeping systems.
- Maintained up-to-date knowledge of local, state, and federal tax laws to provide accurate guidance to taxpayers.
- Supported Tax office in managing daily operations, reconciling and maintaining supply inventory.
- Researched vehicle title/registration issues and formulated clear and concise conclusions.
- Assisted residents in understanding their rights and responsibilities as taxpayers during daily communication.
Staff Sergeant
United States Army
02.2010 - 03.2021
- Supervised teams in support of security and installation law and order operations for over 6 years.
- Directed day-to-day logistical operations for more than 20 personnel
- Participated in weekly team meetings to develop better plans and revise proper protocols to meet objectives
- Managed all aspects of administrative and personnel needs of ground supply operations
- Handled administrative requirements smoothly and efficiently, including maintaining records and submitting reports
- Tracked and filed administrative paperwork and personnel folders
- Executed comprehensive training programs by applying expertise and evaluating personnel-readiness
- Oversaw teams planning, implementing and realigning field and base operational strategies
- Led fire team during infantry dismounted battle drills and situational training exercises
- Planned and briefed personnel on missions
- Aided superiors in planning, resourcing and execution of mounted and dismounted operations
- Surveyed and analyzed terrain to determine optimum equipment placement and use
- Patrolled designated coverage areas and evaluated terrain for defensive use
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors
- Directed logistical training procedures in accordance with military regulations
- Distributed in excess of $20 million dollars of construction and mobility equipment from U.S. Government Aid to foreign nationals
- Supervised more than $20 million in high-value equipment, maintaining zero loss record over 6 years
- Operated and maintained equipment worth $5 million
- Conducted monthly and annual inventories for inventory totaling $5 million dollars
- Maintained 100% accountability of all assigned equipment worth more than $5 million dollars
- Coordinated dispatching of 20 drivers to accomplish daily requirements and logistics
- Aided superiors in planning, resourcing and execution of more than 400 mounted and dismounted operations
Sales Representative - Logistics
Curtis And Christensen Automotive
04.2005 - 01.2008
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Resolved all issues efficiently and enhanced customer satisfaction
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities
- Serviced existing accounts on regular basis to maximize revenue
- Created effective organizational systems for reports, agendas, contracts and records
- Helped resolve client problems quickly with superior customer service
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,
- Coordinated shipping requests for expedited delivery and documented accurately to ensure correct billing
- Liaised between warehouse personnel and customer to facilitate account and operational needs
- Processed and entered all customer orders into database and provided proactive customer service for all accounts
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors
- Tracked orders and notified customers of status or potential delays
Education
Bachelor of Science - Social Work
Brandman University
Irvine, CA01.2025
Associate of Applied Science - Public Health
American Public University System
Charles Town, WV12.2020
Skills
- Strong leader
- Organized
- Problem solving strength
- Customer Service
- Excellent time management
- Training and development
- Secret security clearance
- Spanish proficiency
- Risk assessment
- Records management
- Deadline and scheduling management
- Strong Ethics
Timeline
Tax Collector Auto & Tax
Kaufman County
07.2022 - Current
Staff Sergeant
United States Army
02.2010 - 03.2021
Sales Representative - Logistics
Curtis And Christensen Automotive
04.2005 - 01.2008
Bachelor of Science - Social Work
Brandman University
Associate of Applied Science - Public Health
American Public University System
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