Teresa Griffin
Los Angeles,CA
Summary
Accurate and efficient Data Entry Specialist experienced in tax data collection and input. Demonstrated exceptional customer service skills, with a strong work ethic and ability to work independently or as part of a team. Skilled in conducting interviews and gathering data for clinical research, demonstrating strong communication and organizational skills. Committed to delivering exceptional service and upholding high standards of accuracy in all tasks.
Overview
10
10
years of professional experience
Work History
Tax Coordinator/Data Collector
Rae’s Tax & Business Services
11.2017 - Current
- Reliably serve as the primary point of contact for clients, overseeing and managing all tax-related processes and procedures to ensure the smooth daily operations of a digital tax practice handling over 300 clients.
- Deliver excellent customer service by promptly and effectively addressing client inquiries and issues related to required tax documents. Proactively requested resubmission of unreadable or additional documents, fostering client trust and ensuring a high level of satisfaction.
- Accurate data collection and precise data entry using Turbo Tax software, ensuring every tax document received is verified meticulously. This verification process guarantees the most accurate preparation of clients' tax returns, reinforcing trust and professionalism throughout the service.
- Coordinate the distribution and collection of surveys, utilizing digital and written questionnaires, as well as conducting in-person and telephone interviews for over 100 clients. Gather marketing data and insights to help companies improve their overall "Client Experience."
Field Interviewer/Data Collector
Westat-Rockville, MD
01.2017 - 11.2017
- Effectively communicated with potential participants to provide the appropriate information to persuade and enhance the likelihood of their participation in the National Health & Nutrition Examination Survey (NHANES), conducted by the National Center for Health Statistics ultimately screening over 350 potential candidates for eligibility.
- Actively connected with the community to recruit and enroll participants of diverse ages and ethnic backgrounds from randomly selected households, ensuring strict adherence to study protocols.
- Accurately conducted over 100 at-home, computer-assisted interviews using various approved methods and techniques to collect essential statistical data and confidential health information in compliance with established protocols.
Field Interviewer/Data Collector
Westat-Rockville, MD
02.2015 - 12.2016
- Achieved study enrollment quotas overall by diligently recruiting more than 500 men ages 35-79 to participate in an 18-month study confirming their eligibility and obtaining informed consent while stationed in barbershops throughout Los Angeles County.
- Methodically collected general health information from eligible participants for the Los Angeles Barber Shop Hypertension Study conducted by Cedars Sinai Smidt Heart Institute using state-of-the-art blood pressure equipment, computer-aided interviews and surveys.
- Systematically conducted over 200 surveys, ensuring precise documentation of all responses and employing strategic interviewing techniques to effectively meet study objectives.
Education
BA - Interdisciplinary Studies
Cal State Dominguez Hills
Carson, CASkills
- Strong customer service skills
- Consistently dependable
- Strong work ethic
- Data Collection
- Proficient in interviewing techniques
- Recruiting
- Tax Processing
- Confidential information management
- Office administration
- Adaptable in various work environments
- Proficient in Microsoft Office Suite
- Clinical Research
Timeline
Tax Coordinator/Data Collector
Rae’s Tax & Business Services
11.2017 - Current
Field Interviewer/Data Collector
Westat-Rockville, MD
01.2017 - 11.2017
Field Interviewer/Data Collector
Westat-Rockville, MD
02.2015 - 12.2016
BA - Interdisciplinary Studies
Cal State Dominguez Hills
Similar Profiles
Sandhya VinithSandhya Vinith
Senior Tax Analyst at Westmark Tax Business Services Pvt. Ltd.Senior Tax Analyst at Westmark Tax Business Services Pvt. Ltd.
Allan (A.J.) PamintuanAllan (A.J.) Pamintuan
Front Desk Customer Service Representative at AQUILON TAX AND BUSINESS SERVICESFront Desk Customer Service Representative at AQUILON TAX AND BUSINESS SERVICES
Codie GuzmanCodie Guzman
Office Manager/HR Administrator at LTD Tax Services & Business SolutionsOffice Manager/HR Administrator at LTD Tax Services & Business Solutions
Jimmy VenturaJimmy Ventura
Electrician at Hiltys ElectricElectrician at Hiltys Electric
James DeadyJames Deady
Independent Contractor at Freelance & Gig WorkIndependent Contractor at Freelance & Gig Work