Ivan Legaspi
Glendora ,CA
Summary
Experienced professional with a solid background in foodservice. Specializing in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Strong communication, adaptability, and teamwork, using these skills to ensure high customer satisfaction levels.
Overview
10
10
years of professional experience
Work History
Server
Hilton - DoubleTree Suites By Hilton
Claremont
01.2026 - Current
- Assisted with menu explanations and food recommendations for customers.
- Maintained cleanliness and organization of dining area and service stations.
- Processed customer orders efficiently using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Handled guest inquiries and resolved minor issues promptly and professionally.
- Supported team members during peak hours by managing multiple tables effectively.
- Followed safety and sanitation guidelines to maintain a hygienic workspace.
- Stocked service areas with supplies during slow periods.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Dennys Restaurant
Glendora, CA
05.2016 - 09.2019
- Conducted final check of food items prior to serving customers to ensure quality maintenance.
- Held responsibility of handling/serving all food items as per the policies of the state
- Worked in coordination with other departments to ensure that customers get quality service and satisfaction
- Maintain serving standards and followed all regulations while performing duties
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma -
Glendora High School
Glendora, CA05-2016
Skills
- Menu knowledge
- Point-of-sale operation
- Food safety compliance
- Cleanliness standards
- Service area organization
- Customer service
- Team member support
- Attention to detail
- Effective communication
- Strong work ethic
Languages
Spanish
Professional
Timeline
Server
Hilton - DoubleTree Suites By Hilton
01.2026 - Current
Server
Dennys Restaurant
05.2016 - 09.2019
High School Diploma -
Glendora High School