Ivan Munoz
Moreno Valley,CA
Summary
Highly motivated and goal-orientated individual hungry to start a career in remote sales. Fast learner and extremely coachable, with a background in customer service and retail that built a solid foundation in communication, product knowledge, and upselling. Excited to learn from experienced mentors and exceed expectations in a performance-driven environment.
Overview
4
4
years of professional experience
Work History
Retail Sales Manager
At Home Store
09.2023 - 10.2025
- Oversaw daily operations, ensuring optimal store performance and customer satisfaction.
- Trained and mentored staff on sales techniques and product knowledge.
- Implemented visual merchandising strategies to enhance product display and attract customers.
- Consistently upsold complimentary items and highlighted promotion to boost revenue.
- Supported store KPIs through proactive selling, attention to detail, and team collaboration.
Cashier
Hobby Lobby
10.2021 - 03.2023
- Learned essential salesman skills such as public speaking, and customer care.
- Learned how to handle different personalities, solve problems, and create positive experiences.
- Built. rapport with customers to create positive experiences and encourage repeat business.
- resolved customers concerns quickly and effectively, turning potential issues into opportunities.
- Understood the correlation between cashiering and being a salesman.
Education
High School Diploma -
Washington Irving Highschool
Manhattan New York07-2019
Skills
- Customer service
- Retail operations
- Driven work ethic
- Management
- Coachable
- Rapport Building
- Follow Up
- Communication
- Self Motivated
Affiliations
Learn Sales by Alex Beck
Languages
Spanish
Limited Working
Timeline
Retail Sales Manager
At Home Store
09.2023 - 10.2025
Cashier
Hobby Lobby
10.2021 - 03.2023
High School Diploma -
Washington Irving Highschool