Ivan Romero
Ceres,CA
Summary
Dedicated Supervisor with expertise in team management, operations oversight, and guest relations. Ability to enhance service quality and streamline operations. Experienced with office administration, including scheduling and records management. Utilizes organizational skills to streamline office processes and support team productivity. Knowledge of office software and tools ensures effective communication and document handling.
Overview
5
5
years of professional experience
Work History
Dining Service Supervisor
Covenant Living of Turlock
Turlock, CA
05.2025 - Current
- Supervised daily dining operations, ensuring compliance with health and safety regulations.
- Developed training materials for onboarding new dining services employees.
- Monitored service quality, providing constructive feedback to enhance team performance.
- Conducted regular audits of dining services processes to identify areas for improvement.
- Assisted with catering events, planning menus, coordinating food preparation, and supervising service staff.
- Implemented new menu items based on resident feedback and dietary needs.
Dining Service Lead
Covenant Living of Turlock
Turlock, CA
11.2022 - 05.2025
- Supervised dining service staff, ensuring adherence to food safety and quality standards.
- Coordinated meal service operations, optimizing workflow for efficiency and guest satisfaction.
- Conducted regular training sessions on customer service best practices, improving resident interactions.
- Worked well in a team setting, providing support and guidance.
Dining Server
Covenant Living of Turlock
Turlock, CA
08.2021 - 11.2022
- Provided exceptional customer service to residents and guests during meal services.
- Collaborated with kitchen staff to ensure timely delivery of meals to tables.
- Maintained cleanliness and organization of dining area throughout service shifts.
- Trained new servers on best practices for efficient dining room operations.
- Adapted quickly to changing priorities and resident preferences during service hours.
Education
High School Diploma -
Delhi High School
Delhi, CASkills
- Menu planning
- Employee evaluation
- Team management
- Operations management
- Guest relations
- Event management
- Problem-solving
- Effective communication
- Microsoft Excel
Timeline
Dining Service Supervisor
Covenant Living of Turlock
05.2025 - Current
Dining Service Lead
Covenant Living of Turlock
11.2022 - 05.2025
Dining Server
Covenant Living of Turlock
08.2021 - 11.2022
High School Diploma -
Delhi High School