Ivan Ruiz
RENO
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Server
Olive Garden Restaurant
RENO
06.2025 - Current
- Provided exceptional service to high volume of daily customers.
- Provided attentive service to customers in a fast-paced breakfast environment.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Assisted with menu recommendations and answered customer inquiries effectively.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Prepared checks, itemizing total meal costs and taxes.
- Prepared drinks according to standard recipes.
- Assisted in training new servers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Stayed informed about daily specials, new menu items, promotions.
Server
Mexican Grill moreno
RENO
02.2024 - 09.2024
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Server
Los chilaquiles Mexican breakfast
RENO
06.2022 - 06.2023
- Provided attentive service to customers in a fast-paced breakfast environment.
- Processed customer orders efficiently using point-of-sale system.
- Assisted with menu recommendations and answered customer inquiries effectively.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled cash and credit transactions accurately during busy meal periods.
- Ensured compliance with health and safety regulations in food service area.
Education
Bachelor of Arts -
Conalep
RENO, NV 06.2018 - 06.2021
Skills
- Point-of-sale operation
- Order management
- Menu knowledge
- Inventory management
- Customer service
- Problem solving
- Team collaboration
- Effective communication
Languages
Spanish
Professional
English
Professional
Timeline
Server
Olive Garden Restaurant
06.2025 - Current
Server
Mexican Grill moreno
02.2024 - 09.2024
Server
Los chilaquiles Mexican breakfast
06.2022 - 06.2023
Bachelor of Arts -
Conalep
06.2018 - 06.2021