Summary
Overview
Work History
Education
Skills
Timeline
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Ivan Skurikhin

Brooklyn,NY

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience

Work History

Server Assistant

Paisley
08.2023 - 10.2023
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Collaborated with other staff members to maintain high-level customer satisfaction.

Runner

Port Sa'id
10.2023 - 05.2024
  • Greeted customers and provided outstanding customer service.
  • Handled high-pressure situations calmly and professionally during peak hours.
  • Delivered correct food items to tables according to the order.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Assisted with bussing tables and cleaning up spills.
  • Cleared tables immediately after guests left in preparation for next party.

Server

Port Sa'id
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Increased sales with upselling techniques and thorough knowledge of menu items, liquors and wines.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members for efficient workflow and excellent guest experiences.

Education

Bachelor of Science - Applied Mathematics

Odessa National University By Mechnikow
07.2024

High School Diploma -

Odesa Specialized School No.59 of I-III Levels
07.2020

Skills

  • Strong Work Ethic
  • Guest Engagement
  • Menu Memorization
  • High-volume dining
  • Table Bussing
  • Allergy awareness
  • Steps of Service
  • Customer Satisfaction
  • POS System Operation
  • Teamwork and Collaboration

Timeline

Server

Port Sa'id
05.2024 - Current

Runner

Port Sa'id
10.2023 - 05.2024

Server Assistant

Paisley
08.2023 - 10.2023

Bachelor of Science - Applied Mathematics

Odessa National University By Mechnikow

High School Diploma -

Odesa Specialized School No.59 of I-III Levels

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Ivan Skurikhin