Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Rosales

Avondale,AZ

Summary

Dynamic professional with a proven track record at Bourbon Steak and other notable establishments, excelling in customer service and problem-solving. Demonstrated ability to enhance customer satisfaction and team productivity, leveraging strong communication skills and a fast-learning ability. Achieved significant improvements in service delivery through effective management and a positive attitude.

Overview

5
5
years of professional experience

Work History

Server Assistant

Bourbon Steak
Scottsdale, AZ
01.2023 - Current
  • Bussed tables between courses and
  • Provided great communication between managers and kitchen staff

Shift Lead

Crumbl
Tempe, AZ
11.2021 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.

Manager

Eat Up Drive In
Phoenix, AZ
09.2022 - 10.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Food Runner and Host

The Montauk
Scottsdale, AZ
03.2022 - 01.2023
  • Handled high-pressure situations during peak hours
  • Greeted customers and provided outstanding customer service.

Courtesy Clerk

Frys Food Store 699
Litchfield Park, AZ
04.2020 - 07.2021
  • Maintained cleanliness of store premises
  • Helped customers take merchandise out of store and loaded items into vehicles.

Education

Bachelor Of Business Administration - Business Administration And Management

Arizona State University
Tempe, AZ

Diploma -

Agua Fria High School
Avondale, AZ
05.2021

Skills

  • Customer service
  • Problem solving
  • Fast learner
  • Work well under pressure
  • Strong work ethic
  • Positive attitude
  • Strong verbal and written communication

Timeline

Server Assistant

Bourbon Steak
01.2023 - Current

Manager

Eat Up Drive In
09.2022 - 10.2023

Food Runner and Host

The Montauk
03.2022 - 01.2023

Shift Lead

Crumbl
11.2021 - Current

Courtesy Clerk

Frys Food Store 699
04.2020 - 07.2021

Bachelor Of Business Administration - Business Administration And Management

Arizona State University

Diploma -

Agua Fria High School
Isabella Rosales