Ivan Tabarez

• Prepared and submitted accident and injury reports.
• Assigned job duties and monitored performance against objectives.
• Recruited and selected well-qualified employees to fill vacancies.
• Promoted efficient inventory practices among team members.
• Enhanced workplace safety by enforcing proper use of equipment and adherence to safety protocols.
• Established open lines of communication between custodial staff members, encouraging collaboration and problem-solving among the team members.
• Consistently met or exceeded cleanliness standards through diligent supervision of custodial staff and personal attention to detail.
• Conducted performance evaluations for custodial staff members, providing constructive feedback and setting achievable goals for improvement.
• Successfully managed multiple facilities simultaneously, delivering high-quality service across various locations.
• Scheduled and prioritized tasks to staff, overseeing work completion.

• Kept work area clean and safe.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to emergency situations to assess and deflect issues.
• Handled all incoming and outgoing packages.
• Investigated suspicious activities and persons to maintain security of premises.
• Assisted students and staff with information regarding university services.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Responded to inquiries from callers seeking information.
• Maintained confidentiality of information regarding clients and company.
• Confirmed appointments, communicated with clients, and updated client records.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

As Door Attendant:

• Kept work area clean and safe.
• Monitored CCTV cameras and alarm systems for security breaches.
• Examined doors, windows and gates to verify security.
• Investigated suspicious activities and persons to maintain security of premises.
• Kept lobby clean and neat at all times.

As a Porter:

• Completed sweeping, mopping, and window-cleaning.
• Cleaned and organized building areas as required.
• Maintained building exteriors for professional, clean presentation standards.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Used hand trucks or manually lifted supplies, equipment and heavy furniture.
• Sanitized high-traffic areas and equipment with approved cleaning supplies.
• Removed trash and recyclables from their respective bins.

As a Doorman:

• Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
  
• Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
• Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
• Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
• Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
  

As a Porter:

• Cleaned and organized building areas as required.
• Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
• Sanitized high-traffic areas and equipment with approved cleaning supplies.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Vacuumed and shampooed carpets, upholstery and other fabrics.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.
• Emptied trashcans and transported waste to collection areas.
• Used time management and efficient cleaning methods to meet deadlines.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Evaluated employee performance and coached and trained to improve weak areas.
• Worked with management team to implement proper division of responsibilities.
• Submitted documentation and reports to upper management.
• Set overall vision and provided team leadership.
• Maintained safety records and accident reports.
• Managed records and documentation for payroll, inventory control and workflow.
• Maintained accurate inventory, working with purchasing department and logistics for resupply
• Trained new employees on proper protocols and customer service standards.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Interacted well with customers to build connections and nurture relationships.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Mitigated business risks by working closely with staff members and assessing performance.