Andres Uquillas
Miami Shores,FL
Summary
Dynamic and customer-focused professional with a proven track record in sales and customer service. Skilled in building strong relationships and delivering exceptional service in fast-paced settings. Committed to continuous improvement and achieving results.
Languages
- Fluent in English and Spanish
Overview
4
4
years of professional experience
Work History
Specialist
Apple
Miami, FL
08.2024 - Current
- Deliver exceptional customer service by engaging with clients, identifying their needs, and offering customized solutions that foster a welcoming environment.
- Leverage extensive product knowledge to effectively showcase features, troubleshoot technical issues, and provide tailored recommendations, ensuring an informative experience.
- Collaborate with team members to share best practices and insights, contributing to a supportive environment that improves service quality and operational efficiency.
Kayak Sales Associate
BG Signature
01.2023 - Current
- Consistently exceeded kayak sales targets by 25% through engaging in-depth consultations, offering tailored kayaking packages, and providing expert advice on equipment usage, contributing to a 30% year-over-year revenue growth in the kayaking department
- Effectively managed a busy sales floor, balancing multiple tasks such as kayak sales, customer inquiries, and inventory management, achieving a 98% accuracy rate in inventory tracking
- Delivered exceptional customer service by understanding and addressing diverse customer needs, leading to a 20% quarterly increase in customer satisfaction scores related to kayaking experiences
Sales Associate
Walgreens
01.2021 - 01.2023
- Handled diverse responsibilities including cashier duties, inventory management, and customer service, ensuring smooth store operations during peak hours
- Engaged customers with empathy and professionalism, ensuring their needs were met and issues resolved promptly, resulting in positive customer feedback and improved satisfaction scores
Education
Bachelor of Arts - Business Administration
Miami Dade College Honors Program
Miami, FL05-2028
High School Diploma -
Alonzo & Tracy Mourning Senior High School
North Miami06-2024
Timeline
Specialist
Apple
08.2024 - Current
Kayak Sales Associate
BG Signature
01.2023 - Current
Sales Associate
Walgreens
01.2021 - 01.2023
Bachelor of Arts - Business Administration
Miami Dade College Honors Program
High School Diploma -
Alonzo & Tracy Mourning Senior High School