Summary
Overview
Work History
Education
Skills
Websites
PROFESSIONAL DEVELOPMENT
Timeline
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Ivan Zakharenko

Brooklyn

Summary

Aspiring IT Support Specialist with hands-on experience troubleshooting common hardware, software, and networking issues through self-directed projects while preparing for the CompTIA A+ certification. Over 5 years of experience managing high-value property portfolios, leveraging technology to improve operations. Strong foundation in customer service, technical communication, and problem-solving.

Overview

6
6
years of professional experience

Work History

Property Manager

Dream Land Property Management
01.2023 - Current
  • Lead the digital transformation from manual spreadsheet management to the adoption of Buildium, a property management system, streamlining data migration and boosting operational efficiency by 30%.
  • Successfully oversee and maintain a portfolio of over 70 luxury residential and commercial units, generating over $9M in annual rent and fees while maintaining vacancy under 2%.
  • Ensure compliance with federal and state laws and regulations by conducting research and implementing necessary changes to current processes and policies.

Assistant Property Manager

USOLIMP MANAGEMENT INC
12.2019 - 12.2022
  • Supported day-to-day operations for a portfolio of residential and mixed-used properties, assisting with rent collection, lease renewals, and vendor coordination.
  • Maintained accurate tenant records and financial reports using Excel and Google Sheets, contributing to smoother lease administration and audit preparation.
  • Gained working knowledge of NYC housing regulations and contributes to early compliance documentation and reporting.

Education

A.S. - Computer Science

CUNY Borough of Manhattan Community College
New York, NY
08.2026

BBA - Computer Information Systems

CUNY Baruch College
New York, NY
08-2023

Skills

  • Windows OS installation and troubleshooting
  • Effective problem-solving abilities
  • Basic networking principles
  • Experienced with Office 365 applications
  • Analytical problem solving
  • Customer Service
  • Problem-solving skills
  • Collaborative teamwork

PROFESSIONAL DEVELOPMENT

  • CompTIA A+ Certification – IN PROGRESS
  • Target Exam Date: Sep 2025
  • Studying core IT support topics including hardware, OS troubleshooting, networking, and security fundamentals.

Timeline

Property Manager

Dream Land Property Management
01.2023 - Current

Assistant Property Manager

USOLIMP MANAGEMENT INC
12.2019 - 12.2022

A.S. - Computer Science

CUNY Borough of Manhattan Community College

BBA - Computer Information Systems

CUNY Baruch College