Ivana Mendoza
Phoenix,AZ
Summary
Enthusiastic student with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Supervisor
Museum of Illusions
07.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Prevent damage to the museum and inventory loss in the Smart Shop from any theft or breakage
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Manage daily agenda to maximize productivity
- Hold associates accountable for all operational standards of conduct and behavior
- Ensure cleanliness and safety throughout the museum.
Cashier/Barista
Paris Baguette
04.2024 - 07.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Operated POS system for cash and credit card transactions with excellent accuracy levels.
- Knowing how to suggestively upsell and increasing sales.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Facility Worker
Grand Canyon University Esports
09.2022 - 02.2024
- Greeted and welcomed guests in a professional manner
- Ensures continuous and consistent front desk operations and assisting facility members
- Give students tours around the Esports arena and answer any questions that they might have about the facility
- Handing out materials that the students need/want
- Managing tournaments and answering questions that the players may have about it on discord.
Education
High School Diploma -
Washington High School
Phoenix, AZ05.2022
Associate of Science - Web Design/ Development
Maricopa Community Colleges - Phoenix College
Phoenix, AZ 08.2024 - Current
Skills
- Dependable
- Customer Service
- Bilingual
- Team Collaboration
- Time Management
- Microsoft Office
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Associate of Science - Web Design/ Development
Maricopa Community Colleges - Phoenix College
08.2024 - Current
Supervisor
Museum of Illusions
07.2024 - Current
Cashier/Barista
Paris Baguette
04.2024 - 07.2024
Facility Worker
Grand Canyon University Esports
09.2022 - 02.2024
High School Diploma -
Washington High School
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