Passionate about delivering exceptional customer experiences and dedicated to helping others. Committed to providing the level of service expected by customers. Recognized for a strong work ethic and unwavering commitment to success.
Overview
4
4
years of professional experience
Work History
Supervisor
Christian Care Nursing Home
04.2022 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Patient Care Technician
Assured Living
08.2021 - 12.2021
Aiding nursing in their day-to-day duties, Administering medications, Taking vitals
Patient Care Technician
Accurate Health
12.2021 - 09.2022
Aiding nursing in their day-to-day duties, Administering medications, Taking vitals
Patient Care Technician
Medicall Home Health Services
12.2020 - 08.2021
Aiding nursing in their day-to-day duties, Administering medications, Taking vitals
Education
Medical aid & technology -
TCC
High school diploma -
Western Hills
Skills
Problem-solving
Communication
Results-oriented
Hard-working
Dependable
Timeline
Supervisor
Christian Care Nursing Home
04.2022 - Current
Patient Care Technician
Accurate Health
12.2021 - 09.2022
Patient Care Technician
Assured Living
08.2021 - 12.2021
Patient Care Technician
Medicall Home Health Services
12.2020 - 08.2021
Medical aid & technology -
TCC
High school diploma -
Western Hills
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