Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ivana Roman

Worcester,MA

Summary

Proven educator and mentor at Amazon, adept in adaptive learning and peer mentoring, enhanced student comprehension through innovative methods. Excelled in collaborative learning, showcasing strong team player abilities. Achieved significant curriculum development, aligning with key customer service and decision-making skills.

Overview

1
1
year of professional experience

Work History

Learning Ambassador

Amazon
07.2023 - Current
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
  • Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
  • Implemented innovative teaching methods, resulting in increased student comprehension and retention.
  • Assisted in the development of new curriculum materials to enhance overall learning experiences for students.
  • Learning ambassador trained, QA trained, problem solved trained, unload trained, induct trained, stow trained, pick to buffer trained.
  • Customer satisfaction by completing all returns on time, coached new hires.
  • Support warehouse supervisors in daily operations management, without compromising quality standards.
  • Provided assistance to process assistance and managers when needed.

Sales Associate

TJ Maxx Distribution Center
02.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

High School Diploma -

South High School Community
Worcester, MA
06.2021

Skills

  • Adaptive Learning
  • Peer Mentoring
  • Learning Styles
  • Collaborative learning
  • Team Player
  • Flexible Schedule
  • Goal Setting
  • Customer Service
  • Decision-Making

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Learning Ambassador

Amazon
07.2023 - Current

Sales Associate

TJ Maxx Distribution Center
02.2023 - 08.2023

High School Diploma -

South High School Community

Similar Profiles

CREATE PROFILE
Ivana Roman