Summary
Overview
Work History
Education
Skills
References
Timeline
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Ivana Ruggiero

Summary

Articulate and driven professional with a background in international business. Experienced in building value propositions, understanding buyer psychology, and leading decision-makers toward premium investments. Highly skilled in rapport-building, with a sharp analytical mindset that facilitates an understanding of client pain points and presents tailored solutions.

Overview

9
9
years of professional experience

Work History

Server

STK
01.2020 - 06.2025
  • Built client relationships and increased client retention
  • Consistently exceeded upsell targets for premium items resulting in 20% increase in average ticket sales

Solar Sales Consultant

Lumio
Spanish Fork, UT
06.2023 - 03.2024
  • Generated sales leads through door- knocking and networking
  • Analyzed customer needs to recommend appropriate solar energy solutions
  • Leveraged contacts with satisfied customers to generate referrals and new business
  • Conducted follow-up calls with warm leads to cement connections and pursue conversions
  • Resolved client objections

Manager

Max's Bistro
08.2016 - 10.2019
  • Reviewed monthly sales reports to identify areas of improvement and growth
  • Supervised the selection, training, development, and evaluation of staff members
  • Implemented sales incentives to increase employee morale

Education

B.S. - International Business

Fresno State University
06-2018

Skills

  • Bilingual
  • Client relationship management
  • Upselling
  • Effective, value-driven communication
  • Global market research and analysis
  • Brand and sales positioning
  • Team management
  • Operations streamlining
  • Gauging buyer psychology
  • Resourceful
  • Objection handling

References

References available upon request.

Timeline

Solar Sales Consultant

Lumio
06.2023 - 03.2024

Server

STK
01.2020 - 06.2025

Manager

Max's Bistro
08.2016 - 10.2019

B.S. - International Business

Fresno State University