Ivanda Lopes
Pawtucket
Summary
Dynamic leader with a proven track record at Dunkin' Donuts, enhancing operational efficiency and employee performance. Excelled in attention to detail and motivating staff, significantly improving customer service.
Overview
10
10
years of professional experience
Work History
Supervisor
Dunkin' Donuts
02.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Frequently inspected production area to verify proper equipment operation.
Team Leaader
Bradley Hospital
10.2014 - 11.2021
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
High School Diploma -
Domingos Ramos High School
Cape Verde01-2012
Skills
- Attention to detail
- Employee motivation
- Customer service
Languages
Spanish
Full Professional
English
Full Professional
Portuguese
Native or Bilingual
criole
Native or Bilingual
Timeline
Supervisor
Dunkin' Donuts
02.2022 - Current
Team Leaader
Bradley Hospital
10.2014 - 11.2021
High School Diploma -
Domingos Ramos High School
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