Ivania Villarreal
St. Petersburg,FL
Summary
Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
Overview
10
10
years of professional experience
Work History
Team Leader
OneBlood
12.2025 - Current
- Led team in achieving operational goals through effective communication and collaboration.
- Streamlined processes to enhance workflow efficiency and reduce bottlenecks.
- Mentored team members, fostering skill development and improving overall performance.
- Implemented training programs to ensure adherence to safety protocols and best practices.
- Assisted with mentoring with onboarding new employees and responsibilities of assigned staff
- Ensured adequate inventory of supplies
- Responded to internal customer service request
- Performed administrative duties as assigned
Biologics Assistant- Platelet Team
ONEBLOOD
07.2023 - Current
- Cooperated in a team environment in receiving and preparing blood products for testing. Ensured proper product handling and data entry, maintaining products in appropriate temperature in accordance to FDA regulations.
- Performed sampling of platelet products for pH, cell counts, and QC testing, ensuring all products met the proper criteria.
Administrative Assistant
HISPANO-AMERICAN AGENCY
06.2021 - 09.2021
- Independently provided proficient customer service in collecting and presenting insurance quotes via multi-line phone and personal interactions. Assisted in creating and modifying appointments with clientele.
- Notarized several documents for leases, bills of sales, and proofs of employment.
- Translated several documents from English to Spanish and vice versa.
- Entered new/current client data and kept client profiles organized in a timely manner.
- Ensured a clean and presentable office area daily with weekly housekeeping.
Lead Cashier
EL CARNAVAL LATIN FOOD STORE
05.2016 - 06.2018
- Cooperated with the team in a fast-paced environment. Assisted management in opening and closing all POS systems and resolving discrepancies. Assisted with payroll, and in training new employees. Provided exceptional check-out services.
- Maintained sufficient stocks of all supplies, recorded inventory, and verified and organized weekly merchandise from multiple suppliers.
- Performed international money transfers with five distinct software systems in accordance with FTC and IRS policies and regulations.
Education
Master of Science - Industrial-Organizational Psychology
UNIVERSITY OF PHOENIX
01.2024
Bachelor of Science - Psychology
MIDDLE GEORGIA STATE UNIVERSITY
12.2021
Skills
- Coaching and mentoring
- Proficient in Excel, PowerPoint, Word
- Research/Data Analysis
- Organizational Effectiveness
- Team motivation
- Attention to detail
- Teamwork and collaboration
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Leader
OneBlood
12.2025 - Current
Biologics Assistant- Platelet Team
ONEBLOOD
07.2023 - Current
Administrative Assistant
HISPANO-AMERICAN AGENCY
06.2021 - 09.2021
Lead Cashier
EL CARNAVAL LATIN FOOD STORE
05.2016 - 06.2018
Bachelor of Science - Psychology
MIDDLE GEORGIA STATE UNIVERSITY
Master of Science - Industrial-Organizational Psychology
UNIVERSITY OF PHOENIX