Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Ivanna De La Garza

Irving,TX

Summary

Proven waitress with a track record of delivering exceptional customer service and maintaining high satisfaction levels. Skilled in multitasking and team collaboration, adept at creating a welcoming atmosphere for guests. Excelled in a fast-paced environment, ensuring efficient order accuracy and prompt table service. Demonstrates strong communication and organizational skills, contributing to team success and operational efficiency.

Overview

5
5
years of professional experience

Work History

Waitress

01.2019 - 12.2023
  • Greeted new customers, discussed specials, and took drink orders.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Bachelor of Arts - Marketing

ITESM
Morelos, MX
12.2019

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Team Player
  • Order Taking

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Waitress

01.2019 - 12.2023

Bachelor of Arts - Marketing

ITESM
Ivanna De La Garza