Work history
Education
Skills
Languages
Timeline
Generic

Ivanna Koretska

Flemington,New Jersey

Work history

Logistics coordinator

Direct Motorlines
Lviv, Ukraine


  • Scheduling and Coordination: Planning routes, coordinating delivery schedules, and dispatching shipments.
  • Tracking and Reporting: Using logistics software to track shipments, analyse supply chain data, and generate reports for management.
  • Problem Solving: Handling unexpected issues, such as delays, and implementing quick solutions to maintain schedules.
  • Customer service and brokering.

F&B position

5 Star Fonab Castle Hotel
Pitlochry, United Kingdom

Luxury Service: Provides attentive, personalized service, ensuring an exceptional dining experience.

Refined Communication: Professional and discreet, adept in handling high-profile guests.

Product Knowledge: Strong understanding of premium menu offerings and pairings.

Seamless Coordination: Works closely with the team to maintain smooth operations.

Wine Expertise: Deep knowledge of fine wines and rare vintages, offering personalized recommendations.

Exceptional Palate: Skilled in tasting and pairing wines to elevate guest experience.

Problem Solving: Quickly addresses guest issues to uphold reputation.

Staff Development: Coaches team members to maintain professionalism and excellence.

Education

Diploma of Higher Education -

Lviv Hight School
Lviv/Ukraine
09/2006 - 06/2017

Bachelor of Business Administration - Tourism management

Lviv National Agrarian University
Lviv/Ukraine
09/2017 - 06/2021

Skills

  • Communication Skills
  • Problem-Solving Abilities
  • Time Management: Skilled in managing time efficiently to handle multiple customer interactions, prioritize tasks, and meet deadlines
  • Adaptability: Flexible and able to adjust to different types of customer interactions, new software tools, and changing policies or procedures
  • Product Knowledge: Quick learner with the ability to gain a deep understanding of products or services to provide accurate and helpful information
  • Attention to Detail: Accurate and detail-oriented, ensuring that customer information, order details, and issue resolutions are correctly documented
  • Patience and Resilience: Calm under pressure and capable of handling difficult customer interactions with professionalism and patience






Languages

English
Fluent
Ukrainian
Native
Russian
Fluent
Polish
Advanced

Timeline

Logistics coordinator

Direct Motorlines

F&B position

5 Star Fonab Castle Hotel

Diploma of Higher Education -

Lviv Hight School
09/2006 - 06/2017

Bachelor of Business Administration - Tourism management

Lviv National Agrarian University
09/2017 - 06/2021
Ivanna Koretska