Ivanna Moskviak
Chicago,IL
Summary
Reliable and honest person skilled in maintaining clean and orderly interior spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Good at completing work orders efficiently and on time.
Overview
18
18
years of professional experience
Work History
Dispatcher
Ideal Travel
02.2019 - 04.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of people.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Bookkeeping Administrative Assistant
Ternopil Autotrans
02.2006 - 02.2019
- Managed accounts payable and receivable tasks, maintaining accurate records and reducing errors.
- Implemented efficient filing systems for easy access to important financial documents, improving overall organization within the department.
- Improved financial accuracy by maintaining organized and up-to-date financial records.
- Streamlined bookkeeping processes for increased efficiency and time management.
- Assisted with payroll processing, ensuring accurate calculation of employee wages and tax deductions based on current regulations.
Education
Bachelor of Economics - Accounting
TNEY
Ukraine07.2009
Skills
- Stress Tolerance
- Customer Relations
- Dispatch Coordination
- Work Order Management
- Decision-Making
- Critical Thinking
- Route Planning and Adjustment
- Team Work Scheduling
Languages
Ukrainian
Native or Bilingual
Russian
Full Professional
English
Elementary
Timeline
Dispatcher
Ideal Travel
02.2019 - 04.2024
Bookkeeping Administrative Assistant
Ternopil Autotrans
02.2006 - 02.2019
Bachelor of Economics - Accounting
TNEY
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