Summary
Overview
Work History
Education
Skills
Timeline
Generic

Parris N. Dennis

Stockton,Ca

Summary

SUMMARY U. S. Army veteran seeking employment in the civilian sector. QUALIFICATIONS Army veteran Airborne Ranger Paratrooper Purple Heart awardee . Squad -Leader Pursuing a bachelor’s degree in Sociology, hoping to receive my degree May 2026 Can operate several cleaning machines, as well as forklifts and other heavy loading equipment. Class B driver license qualified to transport passengers safely Customer service being courteous and respectful to all customers Janitorial- cleaning and sterilizing, mopping, and storing cleaning chemicals safe and secure as well as handling hazardous material, and hazardous waste Video surveillance - Hours spent over seas watching cameras detecting patterns and behaviors of enemy forces. Proficient in using word, excel, power point, google docs BIO . I am a quite professional who believes in putting the job first. Who’s an extremely hard and detailed worker. I believe in getting the job done at all costs. A person who works well when receiving orders or giving orders. There’s no one bigger than the team and I pride myself in working in a team setting, Completing the mission together to ensure the success of the company that hires me. Whatever company hires me will be receiving an asset. That will dedicate his time and energy working hard, boosting moral and completing the mission. I’M big on integrity and holding myself accountable. I don’t have an history of calling in sick or being lazy while on the job. Everyday I’m working I’m working hard. Just looking for the chance to be trained up in a new position. I learn fast and adapt well. Can be trained to do any job past its standard with just an opportunity to show it. I’m a Swiss army knife, meaning there’s no job I won’t be successful in.

Overview

19
19
years of professional experience

Work History

Dispatcher

MTM Transportation
09.2023 - Current
  • Improved response times by efficiently prioritizing and dispatching emergency calls.
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Consistently met performance metrics for call handling, contributing to the overall success of the department.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Received new orders, prepared documentation, and assigned personnel.
  • Preserved accurate records of dispatched orders, deliveries and receipts.

Cleaner

Myself
06.2021 - Current
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
  • Sanitized frequented areas and equipment using approved supplies.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Responded to emergency cleaning requests to meet client expectations.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Performed daily dusting, leather and wood surface polishing and wall washing.

PTSD, AND Mental Health Coach

Myself Belts
01.2015 - Current
  • To listen with empathy and provide care for veterans. By actively listening to their issues, and help provide comfort, and understanding to resolve their individual issues.
  • 24/7 Job so i made sure I'm always available to each veteran. While giving each call the up most respect and timeit needed no matter how severe the call.

Customer Service

RTD Regional Transportation District
05.2019 - 01.2020
  • Asked probing questions and offered solutions to resolve customer issues.
  • Responded to queries, solved or referred problems and followed up with clients to increase satisfaction.
  • Built trusted partnerships through open and interactive communication to earn positive customer feedback.

Squad Leader

United States Army veteran
01.2005 - 01.2012
  • With over ten years of service, My job was to not only train my subordinates to the highest of standards
  • But to also keep tabs on their well-being, as well as their mental health
  • I’m a Leader as well as someone who can follow orders to the letter
  • I work well in stressful situations; I work well in team settings
  • During my time in service, I’ve earned my purple heart
  • Along with many other badges that proves my dedication, and bravery to my team and country
  • I left the military under honorable circumstances
  • Now its time to serve my country working hard with the same enthusiasm as I did in uniform
  • Security, guarding monuments, organizing a neighborhood watch when neighborhoods surrounding Ft
  • Benning were being burglarized, Trained civilians on what to do if they witness a crime, and on what to do when a crime is in process
  • Trained proper technique to handle the situation properly in code with (BJA) Bureau of Justice Assistance
  • PSD- personal security detail, transporting and securing high value military personnel
  • RTD- Coach driver ensuring every passenger experienced a safe ride, as well as being treated with the highest standard of customer service
  • I operate vehicles that’s in standard with a class B license
  • Work well with the public from all walks of life
  • Enforced company policies on how to handle customers with disabilities
  • M&B janitorial – I co-own a cleaning service where we specialize in top notch cleaning
  • Certified hazard materials cleaning and disposing
  • Volunteer youth mentor- worked with kids in the inner city to are trying to show them that the streets is not the answer, we give kids an outlet a safe space to be
  • When things are rough at home
  • Or outside influences detor the work that has been put in
  • Our job is to ensure these kids graduate and are set-up for college, trade school, and even the military
  • Veteran PTSD counselor- Talking with veterans who suffer from Post-Traumatic Stress Syndrome
  • I myself being a combat veteran suffer from PTSD
  • I received outside help
  • So my mission is to ensure all veterans receive the resources available to them so veterans can experience an healthy and safe transition from military to the civilian sector.
  • Improved squad communication by implementing new strategies and protocols in daily operations.
  • Enhanced team cohesion with regular debriefings, feedback sessions, and team-building exercises.
  • Increased operational efficiency by streamlining processes and optimizing resource allocation.
  • Ensured mission success through diligent planning, preparation, and execution of assigned tasks.
  • Developed tailored training programs to address individual skill gaps, resulting in improved performance across the entire squad.
  • Conducted thorough after-action reviews following each operation to identify areas for improvement and implement necessary changes.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Responded to emergencies with speed, efficiency, and knowledgeable assistance.
  • Trained teams on emergency situation preparedness and [Technique] in tactical planning, equipment maintenance, and weapon use.
  • Established defensive positions to protect against enemy forces.
  • Conducted reconnaissance operations to gather intelligence on enemy positions.

Education

Diploma -

Sierra Adult High School
Richmond, CA

SNHU University

Skills

  • Buffing and Waxing
  • Fluent in English
  • Able to Lift 50 Lbs
  • Interior and Exterior Cleaning
  • Facility and Site Cleaning
  • Communication and Interpersonal Skills
  • Excellent Customer Service Skills
  • Charting and Clinical Documentation
  • Critical Thinking
  • Problem-Solving
  • Patient Counseling
  • Behavior Observation
  • Continuous Improvements
  • Processes and Procedures
  • Soldier Oversight and Command
  • Weapons Inspection
  • Task Prioritization
  • Vehicle Supervision
  • Equipment Preventive Maintenance
  • Stress Management
  • Conduct Standards
  • Troop Field Deployment
  • Intelligence Gathering
  • Verbal Reports
  • Discipline and Focus
  • Issue Resolution
  • Reporting and Documentation
  • Verbal and Written Communication
  • Data Entry
  • Schedule Management
  • Dispatch Coordination
  • Customer Relations
  • Database Updates
  • Communication Equipment Operation
  • Maintaining Call Metrics
  • Dispatching Field Personnel
  • Dispatching Procedures
  • Dispatch Software
  • Emergency Response
  • Team Coordination
  • Decision Making
  • Effective Communication
  • Problem Solving
  • Incident Reporting
  • Active Listening
  • Stress Tolerance
  • Analytical Skills
  • Organizational Skills
  • Attention to Detail
  • Computer Proficiency
  • Telephone Etiquette
  • Conflict Resolution
  • Time Management
  • Interpersonal Skills
  • Communication Management

Timeline

Dispatcher

MTM Transportation
09.2023 - Current

Cleaner

Myself
06.2021 - Current

Customer Service

RTD Regional Transportation District
05.2019 - 01.2020

PTSD, AND Mental Health Coach

Myself Belts
01.2015 - Current

Squad Leader

United States Army veteran
01.2005 - 01.2012

Diploma -

Sierra Adult High School

SNHU University
Parris N. Dennis