Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ivanna Nater

Summary

Dynamic sales leader with a proven track record of driving revenue growth through effective team collaboration and strategic sales initiatives. Expertise in developing and implementing innovative sales strategies while coaching team members to exceed performance targets. Recognized for adaptability and exceptional communication skills, facilitating seamless navigation of evolving market conditions. Committed to cultivating a high-performance culture that prioritizes exceptional customer experiences and sustainable business success.

Overview

5
5
years of professional experience

Work History

Sales Supervisor

Harbor Freight Tools USA
02.2024 - Current
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Checked store merchandise regularly for proper display and replenishment.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Caregiver

Hickory Park Assisted Living
02.2023 - 02.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Facilitated seamless transitions between shifts by providing thorough handoff reports to incoming staff members.
  • Ensured proper medication storage and inventory management for optimal efficiency and compliance with regulations.
  • Reduced medication errors by implementing a double-check system for high-risk drugs.

Technician

Autism Treatment for Children
11.2022 - 02.2023
  • Execute appropriate programs to help them gain skills ASD children don't typically have
  • Enhanced communication skills for clients with autism spectrum disorder through the use of visual supports and social stories.
  • Increased daily living skills through systematic instruction and practice during natural routines.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
  • Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
  • Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.

Member Services Representative

Planet Fitness
06.2022 - 11.2022
  • Greet members and guests, provide exceptional customer service, handle all front desk related activities, Assist in maintaining the neatness and cleanliness of the club guidelines

Hardline Pricer

Goodwill Industries
05.2021 - 09.2021
  • Achieve pricing goals, strategically price donations according to pricing guidelines, stock shelves and clothing racks, maintain store cleanliness

Crew Member

Papa Murphy's
09.2020 - 05.2021
  • Take and fulfill orders, maintain store cleanliness, prepare food, restock

Education

High School -

Veritas High School
Milwaukee, WI
06.2022

Skills

  • Fluent in two languages
  • Adapts quickly to dynamic environments
  • Quality customer care
  • Effective team collaboration
  • Adaptable learner
  • Effective selling techniques
  • Management support
  • Sales team assistance
  • Sales training
  • Store appearance and merchandising
  • Staff training
  • Delegation skills

Languages

Spanish
Limited Working

Timeline

Sales Supervisor

Harbor Freight Tools USA
02.2024 - Current

Caregiver

Hickory Park Assisted Living
02.2023 - 02.2024

Technician

Autism Treatment for Children
11.2022 - 02.2023

Member Services Representative

Planet Fitness
06.2022 - 11.2022

Hardline Pricer

Goodwill Industries
05.2021 - 09.2021

Crew Member

Papa Murphy's
09.2020 - 05.2021

High School -

Veritas High School

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Ivanna Nater