Ivanna Parra

Assisted clients in applying for financial assistance, ensuring compliance with regulations.

Conducted assessments to determine eligibility and connect clients to resources.

Maintained detailed records, and collaborated with community organizations.

• Managed front desk operations, scheduled meetings, and assisted visitors.
• Handled phone and email communications, averaging 30 or more daily interactions.
• Ensured smooth communication between clients, employees, and management.

Created and managed engaging social media content to promote services, job opportunities, and community events.

Provided personalized support to businesses, helping them optimize their online presence, and reach a wider audience.

Managed multiple client accounts, ensuring consistent branding and audience engagement.

Conducted outreach to potential advertisers, increasing partnerships, and revenue streams.