Ivanna Rodriguez
Laurel,MD
Summary
Results-driven Sales Coordinator with extensive experience in Excel spreadsheet management and exceptional customer service skills. Previously promoted for outstanding performance, demonstrating the ability to multitask efficiently while maintaining high standards of accuracy and professionalism.
Overview
6
6
years of professional experience
Work History
Sales Coordinator
Pete Pappas & Sons
10.2021 - Current
- Worked closely with sales team to prioritize tasks, set daily goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including orders, appointments, pricing, and customer communications.
- Organized and ensured accuracy in Excel spreadsheets by consistently updating them with weekly prices and orders for respective clients.
- Maintained long-term relationships with high net-worth clients.
- Effectively multitasked throughout the day to handle customer requests, resulting in increased customer satisfaction and productivity in the workspace.
Receptionist - Administrative Assistant
Pete Pappas & Sons
10.2021 - 06.2022
- Assisted interviews, confirmed appointments, and communicated with customers.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct department.
- Kept reception area clean and organized to give visitors positive first impression.
- Scanned and faxed documents, while also assembling training and policy packets for new hire employees.
Sales Associate
Michael Kors
06.2018 - 04.2019
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Spoke with customers about our latest trends and popular items.
- Managed returns, exchanges, and refunds per store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Reservoir High School
Fulton, MD05.2019
Skills
- Email Communication
- Excel Spreadsheets
- Customer Service
- Foreign language
- Time Management
- Communication
Timeline
Sales Coordinator
Pete Pappas & Sons
10.2021 - Current
Receptionist - Administrative Assistant
Pete Pappas & Sons
10.2021 - 06.2022
Sales Associate
Michael Kors
06.2018 - 04.2019
High School Diploma -
Reservoir High School
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