Ivanova Nova
Norristown,Pennsylvania
Summary
Responsible waitress with 3 years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Hardworking Waiter with 3 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
5
5
years of professional experience
Work History
Waitress
Mister P Pizza
Norristown, PA
12.2021 - 12.2023
- Provided excellent customer service to ensure repeat customers.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Translator and Interpreter
Cuerpo De Bomberos
Haina, Dominican Republic
02.2020 - 10.2021
- Interpreted conversations between Spanish-speaking clients and English-speaking staff members.
- Translated documents from English to Spanish and vice versa for various clients.
- Edited translated materials to ensure accuracy of content, spelling, grammar, punctuation, syntax, and formatting.
Manager's Assistant
Edeeste Dominicana
Santo Domingo , Dominican Republic
01.2019 - 02.2020
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
Education
Some College (No Degree) - Studio Arts
Universidad Autonoma De Santo Domingo (UASD)
Santo Domingo Skills
- Customer Service
- Menu Recommendations
- Guest Relations Management
- Order Accuracy
Languages
Spanish
Professional
English
Professional
Timeline
Waitress
Mister P Pizza
12.2021 - 12.2023
Translator and Interpreter
Cuerpo De Bomberos
02.2020 - 10.2021
Manager's Assistant
Edeeste Dominicana
01.2019 - 02.2020
Some College (No Degree) - Studio Arts
Universidad Autonoma De Santo Domingo (UASD)
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