Ivelisha Woods
Kenosha,WI
Summary
Energetic and dedicated customer service representative, with over more then 10 years of experience in related fields, seeking an employment opportunity which will allow me to use, and grow my skills and experience. Also, my ambition is to provide exceptional customer service that will contribute to the growth of the company.
Overview
13
13
years of professional experience
Work History
CNA
Manor Of Kenosha
05.2023 - 01.2024
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Caregiver
Brightstar Care
10.2022 - 04.2023
- Assists residents with activities of daily living, including bathing, dressing grooming, toileting, transferring and meals of the individual service plan
- Allow and encourages residents to do as much on their own as possible
- Maintain a clean safe and orderly environment for residents
- Maintain residents records daily in a timely manner and in accordance with company policy and procedures
- Assists residents with medication as defined in medication procedures
- Know the name and location of each resident.
Security Guard
Lincoln Security
09.2021 - 10.2022
- Respond to alarms and requests for help
- Prepare written reports of daily activities, observations, and incidents
- Use radio or other communication devices in a clear and concise manner
- Contact relevant authorities to deal with unlawful or irregular activities.
Security Guard
Kate’s Security
08.2017 - 09.2021
- Provide a visible presence that enforces safety and security
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Reduced incidences of theft by implementing effective access control measures.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Security Guard
Universal Security
07.2016 - 08.2017
- Greet people when entering the airport
- Enforce relevant laws and regulations pertaining to all individuals on the property
- Monitor and control entrance and departure of employees and visitors according to prescribed protocol
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Care Giver
Help At Home
03.2011 - 06.2016
- Provide in-home care to clients, support activities of daily living (ADLs), and utilize safe lifting practices and transfer equipment to ensure patient safety
- Meal preparation, medication reminders, drive clients to appointments and run errands
- Support individual independence
- Maintained a clean environment/ Perform light housekeeping
- Observe and report changes in client condition
- Manage patient calendars and schedules, provide safe transport to and from appointments, and plan engaging activities.
Education
American Heart Association Basic Life Support CPR Training -
Gateway Technical College
Kenosha, WI04.2023
75-hour State of Wisconsin approved course Training -
Nursing Assistant Program
Kenosha, WI02.2023
40-Hour Armed Revolver Security Training - Security And Protective Services
MAMBA Enterprise
Chicago, IL04.2015
General Studies Diploma -
Paul Robeson High School
Chicago, IL06.2010
Skills
- Vital Signs Monitoring
- CPR Certification
- CNA Certification
- Patient Care
- Compassionate Communication
- Light Housekeeping
- CCTV Surveillance
- Incident Reporting
Timeline
CNA
Manor Of Kenosha
05.2023 - 01.2024
Caregiver
Brightstar Care
10.2022 - 04.2023
Security Guard
Lincoln Security
09.2021 - 10.2022
Security Guard
Kate’s Security
08.2017 - 09.2021
Security Guard
Universal Security
07.2016 - 08.2017
Care Giver
Help At Home
03.2011 - 06.2016
American Heart Association Basic Life Support CPR Training -
Gateway Technical College
75-hour State of Wisconsin approved course Training -
Nursing Assistant Program
40-Hour Armed Revolver Security Training - Security And Protective Services
MAMBA Enterprise
General Studies Diploma -
Paul Robeson High School
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