Summary
Overview
Work History
Education
Skills
Certifications
Awards
Additional Information
Languages
Timeline
Generic

Ivelisse Colon

Philadelphia,PA

Summary

With 16 years of experience in caring for Ob-Gyn and Family Medicine patients as a Medical Assistant, I am eager to transition into the acute care setting as a Registered Nurse. Dedication, hard work, and passion for Women's Health have made me a loyal employee for over 16 years with the same employer. Now, I am excited to apply extensive knowledge and skills to provide exceptional care for expectant parents and newborns in your prestigious hospital.

Overview

18
18
years of professional experience

Work History

Quality Manager/ Registered Nurse

Delaware Valley Community Health, Inc.
06.2023 - Current
  • Responsible for collaborating with the care team to support quality healthcare delivery assurance and regulatory compliance for DVCH
  • Monitor 18 quality metrics across 9 health centers, organizational goals, and quality improvement projects
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Active in various committees for workflow development, grant reporting, compliance, and employee engagement
  • Support the telephone triage nursing team by gathering patient history and triage information to determine the appropriate avenue of care
  • Use evidence-based guidelines, protocols, and algorithms for appropriate level of care
  • Collaborate with interdisciplinary team members to coordinate patient care, making necessary referrals when needed.
  • Assist with the Medical Assistant program, Nurse Corp, and public health nursing rotations.
  • Collaborate with the Vaccination Manager and Employee Health Coordinator to conduct hands-on CPR sessions and vaccine and flu season clinics.

Lead Performance Improvement Specialist

Delaware Valley Community Health Inc.
01.2017 - 05.2023
  • Collaborated with cross-functional teams to ensure alignment on performance objectives and goals.
  • Facilitated strong relationships with community members by attending local events, and serving as a liaison between the organization and its constituents.
  • Analyzed departmental performance metrics, identifying areas requiring improvement or intervention.
  • Empowered team members to take ownership of their roles in outreach activities, promoting a sense of responsibility and commitment to the organization's mission.

Revenue Enhancement Specialist

Delaware Valley Community Health Inc.
01.2015 - 12.2016


  • Review patient 's electronic health record and abstract statistical and clinical data from the patient's visit.
  • Implemented continuous improvement strategies within the scheduling department for increased productivity levels for wellness exams
  • Organized and tracked all expected Pay-for- Performance and incentive programs to ensure efficient daily operations
  • Ensured timely completion of audit projects through effective planning and prioritization, meeting organizational deadlines consistently.
  • Participate in webinars and external meetings with Payors to remain in current or changing issues impacting PFP and incentive programs

Medical Assistant

Delaware Valley Community Health Inc.
11.2006 - 12.2014
  • Performed vital signs and reported any abnormal findings to the provider
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Completed EKGs, gave vaccinations according to standing orders, and other tests based on patient presentation in office.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing the procedure room and sterilizing instruments.
  • Improved accuracy in surgery scheduling and prior authorizations ensuring appropriate pre-operative preparations were completed.
  • Scheduled appointments with specialists on behalf of clients.

Education

BACHELOR OF SCIENCE IN NURSING - Nursing

La Salle University School of Nursing And Health Sciences
Philadelphia, PA
08.2023

Associate in arts - Health Care Studies

Community College of Philadelphia
Philadelphia, PA
06.2020

Skills

  • Compassion and Empathy
  • Leadership and Coaching
  • Critical Thinking
  • Problem-solving abilities
  • Quality Improvement
  • Collecting vitals
  • Microsoft Office
  • Teamwork

Certifications

  • American Red Cross BLS (CPR and AED)
  • Instructor Essential BLS Course

Awards

  • Career Achievement Award, Apex Award Pennsylvania Association of Community Health Center, 2021
  • DVCH Outstanding Employee, Delaware Valley Community Health Inc., 2013

Additional Information

Shadow Day Summer 2023- Albert Einstein Medical Center: Mother and Baby Unit. Shadowed RN on new mom and baby intake into the postpartum unit. Included: Assisting with mom and baby head to toe assessment, discussing feeding options and schedules, and baby car seat assessments.

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Quality Manager/ Registered Nurse

Delaware Valley Community Health, Inc.
06.2023 - Current

Lead Performance Improvement Specialist

Delaware Valley Community Health Inc.
01.2017 - 05.2023

Revenue Enhancement Specialist

Delaware Valley Community Health Inc.
01.2015 - 12.2016

Medical Assistant

Delaware Valley Community Health Inc.
11.2006 - 12.2014

BACHELOR OF SCIENCE IN NURSING - Nursing

La Salle University School of Nursing And Health Sciences

Associate in arts - Health Care Studies

Community College of Philadelphia
Ivelisse Colon