Ivelisse Crocker
New York,NY
Summary
Dedicated, hard worker, and team player that is always willing to learn new things. I am knowledgeable in providing friendly, thorough customer service. Skilled at problem solving and conflict resolution, while encouraging teamwork. With these skills and years of experience working in a variety of different fields including, reception, teachers assistant and a variation of different restaurant positions i have proven i can adapt in any environment and a great asset to any team.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Manager of Business Development and Sales
Empanada O Nada
New York , NY
04.2021 - Current
- Oversee day-to-day operations of the food truck.
- Maintain required records including food production, inventory, expenses, and personnel records.
- Respond to customer preferences and complaints.
- Coordinating with other businesses to schedule events where the food truck will be present.
Teachers Assistant
Manhattan Youth
New York , Ny
11.2017 - 04.2020
- Experience working with students in middle school after school programs.
- Lead students in recreational and sports activities.
- Participate in professional development sessions.
Server
Haru Sushi
New York , NY
04.2018 - 10.2019
- Deliver professional and efficient dining to ensure a pleasant dining experience
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Success multitasking while remaining professional and courteous in a fast paced environment.
Receptionist
Wingate At Dutchess
Beacon , Ny
01.2013 - 08.2016
- Greeted patients, signed them in, and directed them to there destination.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Sorted, received and distributed mail correspondence between departments and personnel.
Timeline
Bachelor of Science - Business Administration And Management
SUNY Empire State College
08.2021 - Current
Manager of Business Development and Sales
Empanada O Nada
04.2021 - Current
Server
Haru Sushi
04.2018 - 10.2019
Teachers Assistant
Manhattan Youth
11.2017 - 04.2020
Associate of Science - Business
SUNY Broome Community College
08.2014 - 05.2016
Receptionist
Wingate At Dutchess
01.2013 - 08.2016
Education
Associate of Science - Business
SUNY Broome Community College
Binghamton, NY 08.2014 - 05.2016
Bachelor of Science - Business Administration And Management
SUNY Empire State College
Saratoga Springs, NY 08.2021 - Current
Skills
Customer service skills
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