Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Iverson Munguia

Sterling,VA

Summary

Professional technician with strong technical skills and focus on data center operations. Adept at troubleshooting hardware and software issues, ensuring optimal system performance and uptime. Highly reliable team player with strong emphasis on collaboration and adaptability to changing needs. Valued for problem-solving abilities, effective communication, and consistent delivery of results.

Overview

8
8
years of professional experience

Work History

Data Center Technician

AWS
07.2024 - Current
  • Diagnosed hardware failures and performed timely repairs to minimize downtime.
  • Configured network equipment, including routers and switches, for seamless connectivity.
  • Trained junior technicians on best practices for equipment handling and safety protocols.
  • Installed and managed structured cabling infrastructure.
  • Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
  • Accepted tasks and documented status using ticketing system, time reports and email.

Security Officer

First Coast Security
02.2023 - 10.2024
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted routine patrols, identifying potential hazards and mitigating risks proactively.
  • Assisted in emergency response procedures, ensuring swift and effective action.
  • Prepared detailed incident reports documenting security breaches and disturbances.

Overnight Manager

brent Baldwin
01.2021 - 06.2021
  • Clear all cash using machines, registers, lottery machines
  • Ensure store was clean for morning shift
  • Maintained safe work and collaboration spaces for night employees.
  • Supervised overnight team functions and services for youth and adult shelter, managed resident intake, assigned work, maintained security and delivered resident support and discipline.

Chick Fil a

brandon shouvley
07.2017 - 08.2020
  • Organized food items on serving trays and in carry-out packages.
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.

Education

Some College (No Degree) -

Old Dominion University
Norfolk, VA

Skills

  • Data center operations
  • Network troubleshooting
  • Computer hardware troubleshooting
  • Network support
  • IT support
  • Hardware diagnostics
  • Maintenance and repairs
  • Structured cabling

Languages

Spanish
Professional Working

Timeline

Data Center Technician

AWS
07.2024 - Current

Security Officer

First Coast Security
02.2023 - 10.2024

Overnight Manager

brent Baldwin
01.2021 - 06.2021

Chick Fil a

brandon shouvley
07.2017 - 08.2020

Some College (No Degree) -

Old Dominion University

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