Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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IVETH ORELLANA

Hyattsville,USA

Summary

Customer-focused Pharmacy Technician with extensive experience in high-volume retail pharmacy environments. Enhanced customer satisfaction through effective problem-solving and communication while ensuring accurate prescription completion. Coordinated between prescribers, insurance companies, and customers to resolve issues efficiently.

Overview

1
1
Certification
12
12
years of professional experience

Work History

Lead Pharmacy Technician

CVS Healthcare
Hyattsville, MD
08.2014 - Current
  • Supervised daily pharmacy operations and workflow management.
  • Trained and mentored new pharmacy technicians on procedures.
  • Ensured compliance with state and federal pharmacy regulations.
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Coordinated medication inventory management and stock replenishment.
  • Communicated effectively with patients regarding prescriptions and medications.
  • Managed scheduling for pharmacy staff to optimize coverage.

Education

Certificate - Pharmacy Technician

Fortis College Institute
Landover, MD

High School Diploma -

Northwestern High School
Hyattsville, MD
07.2005 - 07.2005

Skills

  • Regulatory Compliance
  • Pharmacy Software
  • Medication preparation
  • Inventory management
  • Pharmacy operations
  • Customer Service
  • Patient communication
  • Patient Education
  • Team Collaboration
  • Problem-Solving
  • Attention to detail
  • Communication

Certification

  • CPR
  • Certified and Registered with the board of pharmacy license
  • Immunization

Languages

Spanish, Full Professional

Timeline

Lead Pharmacy Technician

CVS Healthcare
08.2014 - Current

High School Diploma -

Northwestern High School
07.2005 - 07.2005

Certificate - Pharmacy Technician

Fortis College Institute
IVETH ORELLANA