Ivett Quiroz
Centennial,CO
Summary
Experienced professional with a proven track record in management, customer service, and logistics. Skilled at client engagement and problem-solving in fast-paced environments. Known for remaining poised and calm under pressure.
Overview
10
10
years of professional experience
Work History
Finance Manager/Logistics/Injector Assistant
Novuskin Medical Spa
Greenwood Village, CO
07.2022 - Current
- Verified and enrolled clients in memberships, ensuring data accuracy.
- Reviewed contracts, agreements, and cancellation terms.
- Soliciting sensitive data including identification, social security details, and credit card information.
- Collaborated with lenders to achieve sales targets for financing options. (Care Credit, Cherry, and Affirm)
- Recovered overdue accounts, enhancing financial stability.
- Communicated daily updates on membership sales and refunds to owners.
- Managed customer interactions by resolving complaints effectively.
- Managed payroll and accounting functions promptly.
- Conducted weekly and monthly inventory counts.
Reception Manager/ Logistics
Novuskin Medical Spa
Greenwood Village, CO
02.2022 - 07.2022
- Streamlined guest check-in and check-out processes for efficiency.
- Assisted guests in completing medical forms.
- Informed esthetician of guest arrivals.
- Scheduled and managed appointments, optimizing Zenoti software for guest convenience.
- Processed monthly payments from members.
- Handled multiple tasks and kept environment organized.
- Handled inventory receipts and conducted weekly counts.
- Informed owners consistently about sales and memberships.
Front Desk Receptionist
Antoine Du Chez Salon and Day Spa
Centennial, CO
07.2021 - 04.2022
- Manage guest check in / check out
- Answering guests' inquiries via website, email and phone
- Entered client reservations into Salon Biz software.
- Handled multiple tasks efficiently in high-paced environments.
- Managed inventory receiving process, ensuring items were accurately restocked.
Assistant Manager
Cosmoprof
Greenwood Village, CO
08.2018 - 07.2021
- Supervised daily operations to maintain high customer satisfaction and store efficiency.
- Handled all cash operations with precision.
- Coordinating day to day operations
- Ensuring objectives and goals are met
- Strategized alongside the store manager to ensure alignment with financial and sales targets.
- Performed thorough inventory assessments to pinpoint discrepancies and anticipate future needs.
Lead Sales Associate
Forever 21
Lone Tree, CO
11.2017 - 08.2018
- Greeted customers at store entrance and offered assistance with finding needed items
- Processed payments and returns accurately
- Selling credit cards and meeting monthly sales goals
- Trained and developed new team members to improve selling abilities
Sales Associate
JC Penny
Lone Tree, CO
04.2015 - 03.2017
- Managed financial exchanges accurately at point of sale.
- Completed daily tasks to keep areas clean and neat from maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Met productivity standards in processing payments for customers
Education
Arapahoe High School -
Arapahoe High School
Skills
- Team Leadership
- Cross-Functional Collaboration
- Inventory Management
- Financial Operations Management
- Experienced with Computer Systems
- Conflict Resolution
- Diligent Work Ethic
- Optimistic Mindset
Timeline
Finance Manager/Logistics/Injector Assistant
Novuskin Medical Spa
07.2022 - Current
Reception Manager/ Logistics
Novuskin Medical Spa
02.2022 - 07.2022
Front Desk Receptionist
Antoine Du Chez Salon and Day Spa
07.2021 - 04.2022
Assistant Manager
Cosmoprof
08.2018 - 07.2021
Lead Sales Associate
Forever 21
11.2017 - 08.2018
Sales Associate
JC Penny
04.2015 - 03.2017
Arapahoe High School -
Arapahoe High School