Ivette Alvarez Analco
Flagstaff ,AZ
Summary
Dynamic and dedicated professional with experience at China Star Super Buffet, excelling in customer service and team collaboration. Skilled in effective multitasking and payment processing, I resolved customer concerns promptly, enhancing guest satisfaction. My strong organizational skills ensured smooth operations during peak times, contributing to a welcoming dining experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess/Cashier
China Star Super Buffet
06.2024 - 02.2025
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Resolved any customer complaints or issues quickly and professionally.
- Scheduled reservations and notified servers and managers of | large groups to prepare seating in advance.
- Took beverage orders and served drinks during peak meal times.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Assisted servers in bussing tables when needed during busy periods.
Education
Junior High Education
Flagstaff High School
Flagstaff, AZSkills
- Time management
- Customer engagement
- Team collaboration
- Organizational skills
- Customer service
- Effective multitasking
- Patience and empathy
- Cleaning and sanitation
- Payment processing
- Safe food handling
Certification
• Food Service Handler
Languages
Spanish
Native or Bilingual
Timeline
Hostess/Cashier
China Star Super Buffet
06.2024 - 02.2025
Junior High Education
Flagstaff High School
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