Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
References
Timeline
Generic

Sofia Barreto

Katy,TX

Summary

Dynamic and dedicated professional with extensive experience restaurants, excelling in customer service and reservation management. Proven ability to thrive in fast-paced environments while effectively resolving conflicts and enhancing guest experiences. Very quick adapter and learner. Skilled in cash handling and communication, consistently ensuring smooth operations and high guest satisfaction. Has empathy and cares for customers, looking to build strong relationships within any environment.

Overview

2
2
years of professional experience

Work History

Hostess/Cashier

House Of Pies
Katy, Texas
08.2024 - 02.2025
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Assisted servers by communicating guest needs and special requests promptly.
  • Collaborated with team members to ensure smooth restaurant operations during peak hours.
  • Handled guest inquiries, complaints, and feedback with professionalism.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Hostess/Delivery Driver

Local Table
Katy, Texas
10.2022 - 03.2024
  • Managed reservations and ensured smooth table turnover during peak hours.
  • Greeted and seated guests promptly in a busy dining environment.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Handled cash payments and reconciled daily transactions accurately.
  • Answered phones promptly to record and confirm reservations.
  • Managed guest expectations by relaying information regarding hours, wait times, and specials.
  • Took beverage orders and served drinks during peak meal times.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Delivered food orders efficiently to customers in various locations.

Education

High School Diploma -

Cinco Ranch High School
Katy, TX
05-2025

Skills

  • Customer service
  • Adapting to fast-paced environments
  • Time management
  • Conflict resolution
  • Reservation management
  • Cash handling
  • Effective communication

Accomplishments

  • High Honors Graduate

Languages

Spanish
Native/ Bilingual

Affiliations

  • Volunteer at Newlands Church
  • Youth leader at Newlands Church

References

References available upon request.

Timeline

Hostess/Cashier

House Of Pies
08.2024 - 02.2025

Hostess/Delivery Driver

Local Table
10.2022 - 03.2024

High School Diploma -

Cinco Ranch High School

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