Ivette Barreto
Hialeah Gardens,Florida
Summary
Dedicated employee with strong customer service, multitasking, and time management skills. Committed to providing exceptional customer experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Florida One Insurance Agency
Hialeah, FL
08.2023 - Current
- Answered inbound calls, chats and emails to facilitate customer service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Compiled data from underwriting files to prepare reports for management review.
- Verified policyholder's financial information in order to accurately calculate premiums.
- Performed quality control checks on all documentation prior to submission to ensure accuracy and compliance with company standards.
Education
High School Diploma -
Hialeah Miami Lakes Highschool
Hialeah, FL06-2024
Skills
- Data Entry
- Call Management
- Product Knowledge
- Account updating
- Paperwork Processing
- Data Collection
Certification
- 44O LICENSE
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Customer Service Representative
Florida One Insurance Agency
08.2023 - Current
High School Diploma -
Hialeah Miami Lakes Highschool