Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ivette Madrid

Rio Rico,US

Summary

Passionate and dedicated Medical Assistant with 13+ years experience in advanced administrative and clinical skills. Extensive knowledge in medical, surgical, and administrative support. Proven ability to communicate effectively with patients and medical professionals, always ensuring optimal care and patient satisfaction. Looking to join a place in a team of reliable, like minded medical personnel.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Medical Assistant

Women's Health and Surgery Center
Nogales, AZ
03.2010 - Current
  • Support the implementation of quality assurance and control program to guarantee proper compliance with OSHA, HIPPA, and CLIA regulations
  • Perform and oversee the completion of administrative duties such as handling medical files, setting appointments, insurance verification, and accepting payments
  • Manages office schedule, employee's time off, and payroll hours submission
  • In charge of inventory and ordering of medical and administrative supplies
  • Preparing patient rooms, taking vitals, record patient history
  • Educate patients about exam, procedure, medications, and other doctors instructions
  • Assist provider during examinations, treatments and procedures
  • Always ensuring patients comfort and safety
  • Complete laboratory testing (urinalysis, pregnancy test, blood sugar test, wet preps, HSV cultures and more.) Accurate and efficient with injections and blood draws
  • Wound care, suture/staple removal, drain removal, foley removal
  • Submit electronic prescriptions to pharmacy as directed by physician
  • Handle insurance PA's for prescriptions
  • In charge of the Prescription Drug Monitoring Program verification of prescribed and dispensed controlled substances
  • In charge of Monitoring Autoclave Sterilization compliance
  • Overseeing the day to day operations of the cosmetic department
  • Schedule appointments
  • Educate patients on cosmetic surgery/procedures(risks&benefits)
  • Assist surgeon during evaluation
  • Prepare cosmetic price quotes and discuss with patient
  • Handle cosmetic surgery schedule
  • Schedule Anesthesiologist to provide services for surgery
  • Order & review pre-op lab testing for patients
  • In charge of financial agreements/payment collection
  • Review Pre & Post op care instructions with patient
  • Prepare operating room for surgeries
  • Scrub in to assist during cosmetic surgery/procedure
  • Monitor & assist during PACU
  • Discharge patient
  • Clean and disinfect operating room
  • Wash and sterilize surgical instruments
  • OR medication ordering & controlled substance safe monitoring.

Assistant Retail Business Manager

Cricket Wireless Communication
Nogales, AZ
10.2007 - 01.2009
  • General Store Operations
  • Store Audits
  • Cash handling & Deposits
  • Sales
  • Employee Training
  • Disciplined Employees
  • Completed Weekly/Monthly reports
  • Managed employees schedules.

Telemarketing Floor Supervisor/Technical Advisor

ICT Group
Nogales, AZ
02.2002 - 09.2007
  • Ensured that individual development teams were aligned with policies, making recommendations for changes and remediation efforts as needed
  • Issued weekly schedules
  • One-on-One coaching
  • Conducted staff meetings
  • Handled Client Sessions
  • Quality Assurance call monitoring.

Education

Medical Assistant -

Brookline College Tucson Campus
01.2010

Certified Nurse Assistant -

The Caring Connection
01.2006

High School -

Pierson High School
01.2004

Skills

  • Detail-oriented
  • Clinical experience
  • Understands medical procedures
  • Sterile technique
  • Bilingual (English/Spanish)
  • Venipuncture and phlebotomy
  • Efficient and reliable team player
  • Infection control
  • Leadership
  • Fast Learner

Certification

  • Certified Nurse Assistant (CNA)
  • First Aid/CPR Certified
  • Basic Life Support (BLS) Certification
  • Certified Medical Assistant
  • HIPPA Certified

Timeline

Medical Assistant

Women's Health and Surgery Center
03.2010 - Current

Assistant Retail Business Manager

Cricket Wireless Communication
10.2007 - 01.2009

Telemarketing Floor Supervisor/Technical Advisor

ICT Group
02.2002 - 09.2007

Medical Assistant -

Brookline College Tucson Campus

Certified Nurse Assistant -

The Caring Connection

High School -

Pierson High School

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Ivette Madrid