Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Martha Veronica Venegas

Rio Rico,United States

Summary

Registered Medical Assistant with two years of experience eager to continue serving patients in the community. Ample experience in customer service, superior work ethic, and a congenial attitude that can help put patients at ease. Ability to perform vital checks and perform common administrative tasks that include basic medical coding. Looking for the opportunity to continue building skills while gaining experience and knowledge from mentors within the industry.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant

Tucson Ear, Nose & Throat
06.2022 - 04.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Taught patients about medications, procedures, and care plan instructions.
  • Answered approximately 20 telephone calls per day to offer office information, answer questions, and direct calls to staff.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.

Office Assistant

Ruby J Farms, LLC
01.2017 - 02.2020
    • Increased customer service success rates by quickly resolving issues.
    • Ordered and distributed office supplies while adhering to fixed office budget.
    • Oversaw automated tracking and documentation of data, client correspondence and office operations.
    • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Bank Teller

OneAz Credit Union
08.2016 - 01.2017
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Processed several customer transactions promptly, minimizing wait times.

Bank Teller

SunTrust Banks
04.2016 - 08.2016
    • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

Bank Teller

First Tennessee Bank
04.2015 - 04.2016
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.






Education

Certificate - Medical Assistant

Pima Community College
Tucson, AZ
05.2022

Associate of Arts - Business Administration

American InterContinental University
Schaumburg, IL
02.2012

Skills

    Expertise in relevant skills

  • ICD CM, PCS, CPT, HCPCS
  • EMR / EHR
  • Medical Terminology
  • Regulatory guidelines
  • Human Anatomy/Physiology

    Office management skills

  • Organization and Time Management
  • Appointment Scheduling
  • Customer Service
  • Detail-Oriented
  • Medical Records

Languages

Spanish

Certification


  • RMA - Registered Medical Assistant
  • BLS Certified
  • CPR Certified

Affiliations

Pima Community College Medical Assistant Advisory Board

Timeline

Medical Assistant

Tucson Ear, Nose & Throat
06.2022 - 04.2024

Office Assistant

Ruby J Farms, LLC
01.2017 - 02.2020

Bank Teller

OneAz Credit Union
08.2016 - 01.2017

Bank Teller

SunTrust Banks
04.2016 - 08.2016

Bank Teller

First Tennessee Bank
04.2015 - 04.2016

Certificate - Medical Assistant

Pima Community College

Associate of Arts - Business Administration

American InterContinental University

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