Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Ivette Real

George Marks Elementary
DeLand,FLORIDA
1
Language
2027
years of professional experience

Experienced with front desk management, ensuring seamless flow of operations and excellent guest interactions. Utilizes effective communication skills to address inquiries and coordinate with internal teams. Knowledge of scheduling systems and office software, contributing to organized and efficient workflow.

Professional, skilled in managing front office operations with focus on delivering exceptional service. Strong ability to coordinate with teams and adapt to changing needs while ensuring smooth daily operations. Effective communicator, adept at handling inquiries, scheduling, and maintaining office efficiency. Known for reliability and positive attitude in fast-paced environment.

Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication, and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Work History

Front Office Receptionist

George Marks Elementary | 2023 - Current
  • Greeted and assisted visitors, providing exceptional customer service in a welcoming environment.
  • Managed incoming calls and directed inquiries to appropriate staff members efficiently.
  • Maintained organized filing systems for student records and office documents to ensure easy access.
  • Processed mail and deliveries, ensuring timely distribution to relevant departments.
  • Collaborated with team members to improve front office operations and enhance visitor experience.
  • Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Developed strong relationships with clientele through excellent communication skills and genuine attentiveness to their needs.

Administrative Assistant

The House Next Door | 2023 - 2023
  • Managed scheduling and calendar organization for executives to optimize time management
  • Assisted in preparing reports and presentations, ensuring accuracy and clarity
  • Coordinated office supply inventory, streamlining procurement processes
  • Supported team communication through effective email correspondence and meeting coordination
  • Prepared meeting agendas and took minutes, contributing to effective team collaboration
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Service Coordinator

First Quality Plumbing | 2019 - 2023
  • Coordinated scheduling and dispatching of service technicians to optimize workflow efficiency.
  • Managed customer inquiries and provided solutions to enhance service satisfaction.
  • Developed and maintained service documentation for compliance and quality assurance purposes.
  • Collaborated with team members to streamline communication between departments, improving operational processes.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
  • Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
  • Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.

Preschool Teacher's Assistant

The Little House Next Door | 2015 - 2019
  • Assisted lead teacher in implementing daily lesson plans and activities.
  • Supported classroom management by promoting positive behavior among students.
  • Provided individualized attention to children, fostering their social and emotional development.
  • Collaborated with educators to create engaging learning environments tailored to students' needs.
  • Communicated effectively with parents regarding children's progress and classroom events.

Education

Graduate Certificate

Deland High School | DeLand, FL | 05.2015

Skills

Telephone skills
Appointment scheduling
Verbal and written communication
Listening skills
Building relationships
File management
Document control
Professional demeanor
Guest relations
Organization skills
File organization

Languages

Spanish
Native or Bilingual

Timeline

Front Office Receptionist

George Marks Elementary
2023 - CurrentRead More

Administrative Assistant

The House Next Door
2023 - 2023Read More

Service Coordinator

First Quality Plumbing
2019 - 2023Read More

Preschool Teacher's Assistant

The Little House Next Door
2015 - 2019Read More

Deland High School

Graduate Certificate
Read More
Ivette Real