IVETTE VALLE
Monterey,CA
Summary
To obtain a customer service position that allows leverage in solid communication and leadership skills while contributing to a dynamic team in a professional environment. Senior Buyer with over ten years of progressive retail experience. Well-versed in planning and executing daily and special inventory buys. Proficient in purchasing and procurement environments. Expert at supporting businesses with high-quality, reliable goods delivered on a consistent schedule. Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Retail / Women's Buyer/ Assistant Manager
On The Beach Surf Shop
07.2013 - Current
- Overseeing women's department
- Made Sales plans and exceeded sales plans by 20% in some departments
- Dealing with B2B products and demand
- Listen and provide goods that meet customers' wants and needs.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Forecasted purchasing trends and improved merchandising strategies.
- Prepared detailed reports to highlight inventory levels, purchase orders, and discrepancies.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
Barista-Asst.Manager (Lead)
Carmel Valley Coffee Roasting Co.
01.2016 - 09.2016
- Dealing with ordering products and having right supply and inventory
- Strong ability to work under pressure and perform multiple tasks simultaneously.
- Supported training efforts for new hires, sharing knowledge of coffee-making techniques and customer service standards.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Education
Undergraduate (Business Major with a concentration in Marketing) -
California State University Monterey Bay
Monterey, CA12.2024
Associate Degree in Business Management -
Monterey Peninsula College
Monterey, CA12.2022
Skills
- Fluent: Spanish
- Purchase Order Management
- Inventory Monitoring
- Demand forecasting
- Purchasing expertise
- Purchasing strategies
- Vendor Relations
- POS system, Microsoft Word, Excel and PowerPoint, Square, FiveStar Rewards, RMS system, Salesforce, Adobe, Dropbox, TeamViewer
References
Stefanie Shields (CEO at Bookkeeping Central, Inc) 831-601-1098
Liana DeMartini White (Account Director at Bromelia Swimwear LLC) 415-798-0435
Mike McDaniel (Marketing, Copywriting and Customer Service) 831-869-1631
Certification
Hubspot - Insales Bound
Timeline
Barista-Asst.Manager (Lead)
Carmel Valley Coffee Roasting Co.
01.2016 - 09.2016
Retail / Women's Buyer/ Assistant Manager
On The Beach Surf Shop
07.2013 - Current
Undergraduate (Business Major with a concentration in Marketing) -
California State University Monterey Bay
Associate Degree in Business Management -
Monterey Peninsula College
Hubspot - Insales Bound
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