Summary
Overview
Work History
Education
Skills
Timeline
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Ivey (Savana) Matteson

Traverse City

Summary

I am a dependable individual who is honest and hard-working. I maintain a professional, yet friendly, demeanor and expertly complete assigned tasks with focus on quality. I am a quick-learning team player with effective communication and organization skills.

Overview

6
6
years of professional experience

Work History

Secretary

Passively LLC
Traverse City, MI
06.2023 - 12.2025
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained electronic filing systems and categorized documents.
  • Entered data into system and updated customer contacts with information to keep records current.

Auto Part Inspector

Total Quality Assurance
Flint, MI
07.2022 - 04.2023
  • Complete daily tasks that require generous focus, patience, and heavy lifting.
  • 1. Checking thousands of threads for defects.
  • 2. Clearing hundreds-thousands of turbos of debris, caps, and rust.
  • 3. Repacking thousands of gaskets meticulously into their appropriate packaging.

Crew Member

Tim Hortons
Clio, MI
11.2019 - 02.2021
  • Learned to memorize various drink/food recipes and techniques.
  • Trained other members of staff.
  • Learned to communicate with consumers appropriately and ensure they left satisfied: on the other hand, I also learned to diffuse problematic situations and offer various solutions to ensure all involved are happy.

Education

Environmental Biology

Charles Stewart Mott Community College
Flint, MI

Ecology And Evolutionary Biology

Michigan Technological University
Houghton, MI

Environmental Studies And Sustainability

Saginaw Valley State University
Bay City, MI

Skills

  • Customer service
  • Office correspondence
  • Phone reception
  • Complex problem-solving
  • Keyboarding skills
  • Phone etiquette

Timeline

Secretary

Passively LLC
06.2023 - 12.2025

Auto Part Inspector

Total Quality Assurance
07.2022 - 04.2023

Crew Member

Tim Hortons
11.2019 - 02.2021

Environmental Biology

Charles Stewart Mott Community College

Ecology And Evolutionary Biology

Michigan Technological University

Environmental Studies And Sustainability

Saginaw Valley State University