Ivgan Snyder
Kenai,AK
Summary
Detail-oriented and personable professional with a diverse skill set and a strong commitment to excellence. Proficient in health and safety regulations, banking ethics, and social perceptiveness. Experienced in rapid 10-key data entry, exceptional customer service, critical thinking, and fraud identification. Skilled in interpreting complex information and ensuring data security and validation. Possesses excellent communication skills and a pleasant demeanor, fostering positive interactions with clients and colleagues.
Overview
3
3
years of professional experience
Work History
Teller
Wells Fargo & Company
07.2022 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, and service charges.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Served as the primary point of contact for customers, providing assistance with account maintenance and transactions.
- Educated customers on using our website and mobile app for a better online banking experience.
- I assisted on training of new tellers on policies and procedures.
- I maintained friendly and professional customer interactions.
- I referred customers to other banking departments for specialized services.
- I established rapport with new clients to increase satisfaction and loyalty.
- I lead our district in customer conversations to improve banking needs.
Mill Operator
Teck Alaska
01.2022 - 05.2022
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed inspections and routine maintenance on equipment.
- Worked outside in all weather conditions.
- Maintained organized work area by cleaning and removing hazards.
- Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
- Operated mobile crane and moved materials to various locations to meet job schedule demands.
- Increased performance by safely and efficiently operating heavy machinery and equipment.
Warehouse Floor Person
Teck Alaska
09.2021 - 01.2022
- Built productive relationships with coworkers to establish trust, rapport and increase work satisfaction.
- Logged reports, expenses, receipts, and sales in company database.
- Used in-store system to locate inventory and place special orders for customers.
- Conducted inventory counts in extreme weather environments to keep database updated.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
Barista
Kaladi Brothers Coffee Co
01.2021 - 08.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Minister Leadership Intern
Covenant Youth Of Alaska
08.2020 - 12.2020
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with ED, recordkeeping, and data entry for increased efficiency.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Facilitated virtual, in-person and blended learning sessions.
Education
Associate of Arts - Behavioral Health
Alaska Christian College
Soldotna, AK08.2020
High School Diploma -
Noorvik Schools
Noorvik, AK05.2016
Skills
- Health and Safety Regulations
- Strong Sense of Banking Ethics
- Social Perceptiveness
- Rapid 10-Key Data Entry
- Exceptional Customer Service
- Critical Thinking
- Fraud Identification
- Complex Information Interpretation
- Microsoft Windows
- Data Security and Validation
- Excellent Communication Skills
- Pleasant and Personable
Timeline
Teller
Wells Fargo & Company
07.2022 - Current
Mill Operator
Teck Alaska
01.2022 - 05.2022
Warehouse Floor Person
Teck Alaska
09.2021 - 01.2022
Barista
Kaladi Brothers Coffee Co
01.2021 - 08.2021
Minister Leadership Intern
Covenant Youth Of Alaska
08.2020 - 12.2020
Associate of Arts - Behavioral Health
Alaska Christian College
High School Diploma -
Noorvik Schools
Similar Profiles
Mutombo YomboMutombo Yombo
Correspondence Agent at Wells Fargo & CompanyCorrespondence Agent at Wells Fargo & Company
Lillie KingLillie King
Premier Phone Banker at Wells Fargo & CompanyPremier Phone Banker at Wells Fargo & Company
Thomas DeBesseThomas DeBesse
Branch Banking Region Executive at Wells Fargo & CompanyBranch Banking Region Executive at Wells Fargo & Company
RONALD L. TATE, JR.RONALD L. TATE, JR.
Executive Director- Head of Supplier Diversity & Sustainability at WELLS FARGO & COMPANY (WFC)Executive Director- Head of Supplier Diversity & Sustainability at WELLS FARGO & COMPANY (WFC)
Raegan FryRaegan Fry
Barista Manager at Safeway StarbucksBarista Manager at Safeway Starbucks