Ivka Dragoljevic
Franklin,WI
Summary
Dynamic food server with extensive experience at Sodexo Food Service, adept at enhancing customer satisfaction through exceptional service and relationship management. Mastered food safety practices and cleanliness standards, ensuring a welcoming dining atmosphere. Proven ability to efficiently manage high-volume service while maintaining professionalism and fostering connections with guests.
Overview
33
33
years of professional experience
Work History
Food Server
Sodexo Food Service
07.2011 - Current
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
Food Server
Redox Steak House
06.1992 - 08.1999
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Assisted in hosting events, providing exceptional service to large groups and special occasions.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Mose Pijade
Novi Travnik - Bosnien07-1989
Skills
- Food handling
- Professional attitude
- Order taking
- Safe food handling
- Cleanliness standards
- Food safety practices
- Relationship management
- Food station setup
- Table setting
- Guest relations
- Supply restocking
- Front-of-house display creation
Timeline
Food Server
Sodexo Food Service
07.2011 - Current
Food Server
Redox Steak House
06.1992 - 08.1999
High School Diploma -
Mose Pijade
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