Excel
Open To Work
Ivon Gonzalez
Project Management
NJ
Summary
Innovative professional with 15+ years of management expertise. A track record of increasing responsibilities in the field of Project Management and Information Technology. A documented performer with extensive technical proficiency covering a wide range of applications and platforms. Proactive bilingual leader with experience in multicultural environments. Outstanding presentation, leadership, and communications skills
Overview
17
17
years of professional experience
Work History
Project Manager-Contracted
Atlantic Health System
Morristown , NJ
03.2025 - 09.2025
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
- Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
- Monitored project progress, identified risks and took corrective action as needed.
- Reported regularly to managers on project progress, and technical problems.
Project Manager-Contracted
Broward Health
Fort Lauderdale, FL
09.2023 - 12.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Negotiated and managed third-party contracts related to project deliverables.
- Identified plans and resources required to meet project goals and objectives.
Epic Project Manager-Contracted
Children's Of Alabama Hospital
Birmingham, AL
12.2021 - 06.2023
- Planning the project schedule and milestones (including Epic link and Community Connect) during the planning phase for the 12 ambulatory practices project. ● Managing stakeholders, team members, and client contacts throughout the project to ensure smooth operation. ● Acting as the main point of contact for all issues related to the project. ● Ensuring that the project is completed on time, within budget, and meets quality standards. ● Communicating with other departments and teams within the organization to ensure that the project is aligned with corporate goals. ● Assessing employee performance to ensure that team members are meeting their responsibilities and deadlines. ● Managing the risks associated with the project by anticipating potential challenges and taking steps to mitigate them. ● Determining how to allocate resources effectively in order to meet the project’s goals. ● Achieved project deadlines by coordinating with the clinical directors to manage performance. ● Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Senior Healthcare IT Project Manager-Contracted
White Plains Hospital Center
White Plains, NY
04.2021 - 07.2021
- Maintains organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. ● Assisted hospital staffs to resolve issue in connection with inpatient go live/command center ● Directs technological research by studying organization goals, strategies, practices, and user projects. ● Responsible for Leading the new Epic go-live initiative with Montefiore Health System and White Plains hospital for The Center for Ambulatory and Surgery Services including Ambulatory Surgery, EP Cardiology,Endoscopy, Urology, Infusion Center, Vascular, Wound Center, Orthopedics, Surgery Specialties, ENT and The Plastic Surgery Center. ● Responsible for the integrations of the following systems: Glover-credit card devices, BCA-Business Continuity Access, DataMediatOR-Our EHR connectivity solution that allows bidirectional communication with the EMR, and GE Vital Signs monitors in all ambulatory and inpatient locations. ● Completed Ambulatory projects by coordinating resources and timetables with user departments and data centers. ● Coordinated all data migration, technical dress rehearsal, and LRS printer solutions implementation across the enterprise ● Analyze business needs presented by users and recommend technical solutions with the completion timeline. ● Created and maintained support work schedules for the projects. ● Assisted the Chief Medical Information Officer with the Physician Onboarding Process and dealt with Physician stakeholders daily ● Organizes and guides project operations using methodologies accepted by White Plains hospital ● Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and participating in weekly meetings.
Software Application Manager
Freelance Physicians Services
Cliffside Park, NJ
01.2020 - 04.2021
- Providing Software and break fix support for small and medium businesses, both remote and on-site. ● Assist operations lead and project managers with critical troubleshooting and management tasks. ● Conducted performance review for the team. ● Developed and tested updates. ● Mentoring clients/users in the EMR content technology practice. ● Analyze business needs presented by users and recommend technical solutions with the completion timeline.
Project Manager
Englewood Hospital
Englewood, NJ
04.2019 - 01.2020
- Analyze business needs presented by users and recommend technical solutions with the completion timeline. ● Maintain the organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans. ● Produce detailed timelines and implement effective project control for each Epic software release. ● Partners with administration to oversee the delivery of solutions and appropriately escalates risks and issues. ● Organizes project teams and sets project priorities. ● Recommend information technology strategies, policies, and procedures by evaluating organization outcomes, implementations, finding problems, and anticipating organizational requirements. ● Work with the application team to ensure applications are well supported and implementations are properly executed. ● Provides overall direction and guidance, coordinates schedules and related project activities to ensure the work and documentation meet proper departments/service line standards. ● Participates in all hardware and software evaluations and supports vendor contracts. ● Managing Change Control database to capture change requests and monitoring for completeness ● Analyze complex business problems and specify the functionality of solutions; Provide technical expertise in identifying, evaluating, and developing modules and procedures that meet user requirements. ● Understands Epic workflow practices/data migration and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities. ● Directs the day-to-day operations of the assigned area(s) of responsibility, including the allocation of resources and staff. Collaborates with senior leadership and department managers to develop reporting mechanisms and communication processes to assure all stakeholders are aware of, engaged in, and fully support patient experience improvement strategies. ● Responsible for the management and oversight of call center functionality, with a major focus in ensuring the IT Customer Service Help Desk uses within the most efficient, and quality focused manner. ● Provides customer implementation guidance with regards to Nuance Dragon DMO application needs during new customer implementations and upgrades based on best practice experience. ● Served as primary mentor for lead IT analyst, providing technical guidance and oversight, and acting as a point of escalation.
Project Manager
Bon Secours Mercy Health
Suffern, NY
11.2012 - 03.2019
- Project manager for multiple Epic EMR implementations, including Ambulatory practices and Epic inpatient ● Created and maintained HRIS and UltiPro to help with the hiring and people management process for all projects ● Participates in current state mapping and future state Epic workflows development, application design, application integration, and ongoing support activities. ● Perform in-depth analysis of clinical workflows, data collection, and other technical issues associated with the use of vendor software. ● Coordinate and track all information technology/Epic and security-related audits including the scope of audits, timelines, auditing agencies and outcomes. ● Delivered various issue and financial reports to clients/stakeholders ● Participates in all Enterprise design and validate all implementation sessions including: Epic Ambulatory, Epic Cadence, Epic Prelude, Epic My Chart, EPIC Honor Roll/Star programs, Epic Care Everywhere (Community Connect) and Epic Care link. ● Provide oversight to several project teams and ensure projects meet budget, timing, client expectations and organizational standards. ● Responsible for implementing more then 80 ambulatory practices in NY, NJ and PA areas.
System Analyst II
Nyu Langone
New York, NY
04.2012 - 11.2012
- Responsible for formulating and defining system scope and goals, devising and/or procedures to solve complex problems. ● Analyze, build, and modify clinical, technical, and administrative systems. ● Successfully completed assignment tasked with implementing and supporting the Epic application for departments of Otolaryngology and ENT. This assignment included participation in critical work in project planning, system workflow, analysis design, documentation and build configuration. ● Participated in design and testing procedures prior to implementation of software applications. ● Recommend areas of process improvement or workflow optimization. ● Assisted hospital staff to resolve issues in connection with the command center. ● Supported hospital staff at Epic go-live-elbow to elbow.
System Analyst Lead
Hackensack UMC
Hackensack, NJ
01.2009 - 04.2012
- For two years I was the primary EPIC Build System Analyst for the Ambulatory Clinical Documentation team and completed build tasks including: Navigator Templates, Profile Settings, User Roles, Menus, Charge Captured, Doc Flow sheets, Synopsis, Smart tools, Charting tools for clinical documentation and In Basket pools. ● Participate in design, validation and QA testing procedures prior to implementation of software applications. ● Assist users with the management of clinical, financial and administrative data; provide system support to users during scheduled and unscheduled downtime periods. ● Collaborated with subject matter experts, end users, administrators and IT staff to analyze processes and workflows and devise effective processes transition for successful implementation rollouts. ● Assisted Principal Trainers in the education and training of all organizational employees. ● Analyzed evaluations and provided recommendations for improvements in training plans o Ambulatory Modules trained were: RN/MA Sessions: Rooming a patient, Provider Sessions: Reviewing and basic charting, working with the schedule, note writer, placing orders, telephone encounter workflows, results follow up, addenda/abstract encounters, in-basket, flowsheet documentation and using smart tools. o Provide communications to project teams and other departments. o Prepare and deliver curriculum for medical staff o Provided Go-live support to multiple departments
Education
Master of Science - Political Science And Government
Rutgers The State University
Newark, NJSkills
- Knowledge of hospital environment and how vital work flows are to Epic processes
- Ability to work with key client stakeholders to construct appropriate teams from a skill set level
- Recommend appropriate quantity of staff to achieve the appropriate level of go-live support
- Identify the strongest team members and works with them to develop them as team leads
- Realizes the importance of keeping key stakeholders apprised of mission critical issues
- Implemented and optimized 100 Epic Ambulatory and inpatient go lives, ranging from a single clinic to 1000 bed hospitals
Project Management Tools
- SharePoint
- Box
- Excel
- Teams
- Agile/Lean
- Microsoft Project
- Smartsheet
- Jira
- UltiPro
- HRIS
Professional Certifications
PMP (Project Management Professional) - In progress, Expected 2026
Harvard University Certificate Field of Study - Computer Science (2026)
Project & Performance Management Training (2019)
Healthcare IT & EMR Leadership Certifications
Epic Ambulatory & MyChart (historical certifications)
Timeline
Project Manager-Contracted
Atlantic Health System
03.2025 - 09.2025
Project Manager-Contracted
Broward Health
09.2023 - 12.2024
Epic Project Manager-Contracted
Children's Of Alabama Hospital
12.2021 - 06.2023
Senior Healthcare IT Project Manager-Contracted
White Plains Hospital Center
04.2021 - 07.2021
Software Application Manager
Freelance Physicians Services
01.2020 - 04.2021
Project Manager
Englewood Hospital
04.2019 - 01.2020
Project Manager
Bon Secours Mercy Health
11.2012 - 03.2019
System Analyst II
Nyu Langone
04.2012 - 11.2012
System Analyst Lead
Hackensack UMC
01.2009 - 04.2012
Master of Science - Political Science And Government
Rutgers The State University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
- Certified-AMB, MyChart and Orders Transmittal
Quote
"Don't let anyone treat you like you're ordinary"
Ivon Gonzalez
Software
Microsoft Project
Sharepoint
Teams
Smartsheet
Jira
UltiPro
HRIS
Accomplishments
- Implemented and optimized 100 Epic Ambulatory and inpatient go lives, ranging from a single clinic to 1000+ bed hospital
- Supervised team of 100+ staff members.
- Used Microsoft Excel to develop project tracking spreadsheets.
Languages
Spanish
Bilingual or Proficient (C2)
Interests
Writing
Reading
Cake Baking
Art
Travel
Photography
Affiliations
Project Management Institute