Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Ivonne Boscan

Houston

Summary

Dynamic professional with a strong background in bakery operations. Known for effective problem resolution and maintaining safety compliance, contributing to a streamlined workflow and enhanced customer service.

Overview

1
1
year of professional experience
3
3
years of post-secondary education

Work History

Assistant Manager

Bakery Department
Katy
01.2024 - 04.2025
  • Trained new staff on bakery operations and customer service standards.
  • Developed and implemented process improvements, enhancing efficiency in product preparation.
  • Collaborated with team members to optimize inventory management and reduce waste.
  • Supported operational tasks, ensuring adherence to safety and quality standards.
  • Maintained cleanliness and organization of work areas to promote safety.
  • Resolved operational issues promptly, minimizing disruptions to daily activities.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Established processes for monitoring customer satisfaction levels.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Implemented quality control measures to uphold company standards.
  • Proposed or approved modifications to project plans.

Education

Técnico En Pastelería - Técnico En Pastelería

Universidad Del Zulia
11.2020 - 09.2021

Oficial En Panadería - Oficial En Panadería

Universidad Del Zulia
06.2019 - 07.2021

Técnico Superior En Diseño Gráfico -

Colegio Universitario Monseñor De Talavera
Maracaibo

Skills

  • Staff training
  • Process improvement
  • Inventory management
  • Quality control
  • Customer satisfaction
  • Team collaboration
  • Operational support
  • Problem resolution
  • Effective communication
  • Safety compliance
  • Workflow optimization
  • Customer service and satisfaction
  • Performance reviewing
  • Customer service
  • Product and service sales
  • Adaptability and flexibility
  • Team leadership
  • Workplace safety compliance

Languages

Spanish
Native/ Bilingual

Affiliations

  • High experience in cake decorating
  • High experience in baking

References

References available upon request.

Timeline

Assistant Manager

Bakery Department
01.2024 - 04.2025

Técnico En Pastelería - Técnico En Pastelería

Universidad Del Zulia
11.2020 - 09.2021

Oficial En Panadería - Oficial En Panadería

Universidad Del Zulia
06.2019 - 07.2021

Técnico Superior En Diseño Gráfico -

Colegio Universitario Monseñor De Talavera
Ivonne Boscan