Ivonne Duarte Davila
Fitchburg,USA
Summary
Skilled executive administrative assistant with 6 years of experience in administrative support and accounts receivable within diverse sectors.
Results-driven finance professional with comprehensive experience in managing accounts receivable processes. Skilled in ledger balancing, invoice processing, and resolving discrepancies to ensure accurate and timely financial reporting. Strong focus on team collaboration and adaptability to changing needs. Known for reliability and achieving high standards in financial operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Accounts Receivable Clerk
Aaron Industries Corp
05.2024 - Current
- Managed accounts receivable process, including invoicing, payment processing, and collections
- Maintained accurate and up-to-date customer records in the accounting system
- Resolved billing discrepancies and disputes with customers in a timely manner
- Performed account reconciliations to ensure accuracy of financial data
- Followed up on overdue payments through phone calls, emails, and letters
- Generated monthly aging reports and analyzed delinquent accounts for collection efforts
- Collaborated with sales team to resolve any issues related to customer invoices or payments
- Processed cash receipts accurately and applied them correctly against outstanding invoices
- Demonstrated strong attention to detail in reviewing invoices for accuracy before sending them out
Executive Administrative Assistant
CenterPoint Delivery INC.
10.2022 - 03.2024
- Taking minutes, dictation, and notes and distributing them accordingly.
- Developing, reviewing, and improving administrative systems, policies, and procedures.
- Supervising the administrative staff and ensuring their performance and compliance.
- Creating reports, documents, and correspondence for the MART and office staff.
- Organizing meetings, conference calls, and travel arrangements.
- Reviewing and managing PT1 contracts and vendors.
- Records and investigates client complaints and non-compliance issues.
- Monitors email and provides responses in a timely manner.
- Evaluates audit results and implements appropriate corrective actions.
- Monitors risk management activities.
- Assures ongoing compliance with quality and industry regulatory requirements.
Administrative Assistant
Cambria
01.2022 - 10.2022
- Assist manager in daily scheduling of deliveries and shipments
- Interact with customers on a daily basis via phone, email, and face-to-face
- Process invoices and review various accounting files and records
- Prepare special and standard reports
- Perform general clerical work such as data entry and maintenance, filing, ordering supplies, answering phones, etc.
- Word processing and extensive use of Excel spreadsheets
- Develop excel spreadsheets to maintain accountability of inventory.
- Maintain personnel and customer files
- Maintain billing information by tracking and processing customer payments
- Schedule and coordinate daily routes for company's truck drivers. Work closely with warehouse manager and inside sales lead to plan the following days product delivery.
Customer Relationship Partner
Laddawn
01.2018 - 11.2021
- Served as liaison between all customers (current and potential) and the organization to resolve questions regarding products/services
- Assists other CRMs with difficult orders or when workload requires
- Communicating proactively with customers regarding their orders and product availability
- Monitoring orders of assigned accounts
- Deliver focused conversations, with a friendly, positive and energetic attitude. Provide fundamental messages of our products and services, concentrating on building relationships through trust.
- Describe product to customers and accurately explain details and care of merchandise.
- Achieve and often exceed established productivity levels of performance.
Senior Caseworker/Supervisor
Robert F Kennedy Children's Action Corps
01.2016 - 12.2018
- Assessing cases and compiling case reports containing relevant information.
- Ensuring that case reports are kept up to date.
- Providing support, guidance, and counsel to families in need.
- Making referrals or introductions to other agencies.
- Scheduling and escorting individuals to appointments with legal aid workers, counselors, doctors, etc.
- Monitoring visits between at-risk or fragile children and family members.
- Motivating individuals to participate in rehabilitation programs.
- Act as liaison to schools, Dept. of Children and Families and out-patient service providers
- Maintain the safety and wellbeing of the residents and fellow staff
- Facilitate psycho-educational groups.
- Physically restrain students as necessary in accordance with RFK policy and procedure.
- Perform walk-in and phone intakes with new students.
- Reporting abuse.
Education
Associates - Human Services
Mount Wachusett Community College
Gardner, MA01.2017
High School - undefined
Lewisville High School
Lewisville, TX01.2011
Skills
- Microsoft Powerpoint
- Relationship management
- Microsoft Excel
- Communication skills
- Supervising experience
- Budgeting
- Data collection
- QuickBooks
- Management
- Bilingual
- Time management
- Organizational skills
- Microsoft Word
- Collections
- Invoice processing
- Payment posting
- Accounts receivable software
- Problem-solving
- Team collaboration
- Receivables management
Certification
- Medical Interpreter Training Program
- April 2021 to Present
- Completed foundations of Medical Interpreting a 60 hour training program from language connections. Language Spanish/English
Languages
Spanish
Native or Bilingual
Timeline
Accounts Receivable Clerk
Aaron Industries Corp
05.2024 - Current
Executive Administrative Assistant
CenterPoint Delivery INC.
10.2022 - 03.2024
Administrative Assistant
Cambria
01.2022 - 10.2022
Customer Relationship Partner
Laddawn
01.2018 - 11.2021
Senior Caseworker/Supervisor
Robert F Kennedy Children's Action Corps
01.2016 - 12.2018
High School - undefined
Lewisville High School
Associates - Human Services
Mount Wachusett Community College
Similar Profiles
Nirmal PatelNirmal Patel
Production Engineer at Aaron Industries LtdProduction Engineer at Aaron Industries Ltd
Ruben MartinezRuben Martinez
Director of Quality at PL Developments / Aaron Industries Inc.Director of Quality at PL Developments / Aaron Industries Inc.
Beryl FettyBeryl Fetty
Pipefitter / Maintenance Foreman / Planner at PPG INDUSTRIES, INC, AXIALL CORPPipefitter / Maintenance Foreman / Planner at PPG INDUSTRIES, INC, AXIALL CORP
Jazmine GarciaJazmine Garcia
Sales Associate at Athleta- GapSales Associate at Athleta- Gap
RoseMarie SpauldingRoseMarie Spaulding
RN at Life Care Of LeominsterRN at Life Care Of Leominster